Kay Jewelers

Category: Jewelry store in Wellington, Florida

Address: 10300 Forest Hill Blvd Space 125, Wellington, FL 33414, USA

Phone: +15617953216

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Tara Henry

Aug 17, 2022

Luna ia the best! She was efficient, friendly and helped me find exactly what I was looking for! Definitely a great experience and a pleasure shopping here!

Jennifer Cabal

Aug 16, 2022

Would not even give this store 1 star. But unfortunately had to in order to write this. My husband purchased an enhancer to go with my solitaire (which is from another store). The enhancer from Kay has had loose stones and stones fall out multiple times. On one occasion when I went for my inspection they did not even notice the stone was missing and I was the one to point it out. After the same stone had fallen out multiple times I had stated to the store manager, Jill that the entire ring needed to be replaced. She refused to do it. I called corporate and it was not an issue. Jill just wanted to give me the run around and make it more difficult for me which is disgusting since she is the one managing this store.it has now been a few years since the ring was replaced and I took it in for an inspection today and the girl in the store was attempting to inspect it without the use of the microscope and I called her out on it. Well now I have another loose stone. They are unwilling to do anything to help me get rid of this ring. In order to get something else they want me to spend double of what my current ring originally cost. Absolutely disgusting company that can’t stand by what they sell their customers. STAY FAR AWAY!!!!

Maria Costello

Aug 16, 2022

Very disturbed what I just learned, my husband purchased a .94 carat diamond single earring for $2500 we were told we could trade up or sell, however we instead went to our local jeweler to sell instead we were informed the diamond was a zirconia!!!!!! I am so disgusted I've heard that Kay jewelers has been accused of this before I never believed it until it happened to us ,shame on thee COE

Meag Mattson

Jul 25, 2022

My husb and I had a wonderful experience at this location. The Asst Manager, Joe, was really helpful. I told him what I had in mind and he took the time to allow me to try on quite a few different pieces, all while making us and our daughter laugh. He made sure we were happy with what we chose, didn’t force the warranty on us and checkout was quick and easy. Great guy, great experience, great location!

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Does Kay Jewelers Outlet inspect jewelry?

Kay Jewelers | Jun 2, 2022
Kay Jewelers | Jun 2, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers Outlet personalize existing jewelry?

Kay Jewelers | Jun 2, 2022
Kay Jewelers | Jun 2, 2022

Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay personalize existing jewelry?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay do jewelry consultations?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay engrave jewelry?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay clean jewelry?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay repair a ring?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

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