Address: 2640 Commerce Dr, Harrisburg, PA 17110, USA
Phone: +18775459322
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: Closed
Morgan Nelson
I was told that I would be able to order ribbons by a deadline on a specific date and that they would arrive in time for my event so I went to order that day and was told a different date. Very untrustworthy company.
Daisy Byars
We ordered for our college organization and it was a great experience! We got prompt responses from customer service and the staff, great product mock ups, and they were very friendly. They had our products to us in less than a week! They got here before Marcos Promos even sent out the tracking information! The products themselves are exactly what we were looking for. We will be doing business with them again later!
Angela Gough
Do not use this company. I placed an order on a 24 hour rush product. They sent me a proof and the next day sent me a delivery date. Later the same day, I was told nope, we can't do it. Why did they waste 24 hours of my time where I could have been looking elsewhere? Terrible way to run a business! They are very misleading to the customer and shrug it off with lecture as to why I didn't order it sooner. NOT my point. My point is don't be misleading and advertise you can do it, and then nope...sorry. And why would you attempt to lecture and scold a customer?!
In Advance Capital Marketing Team
Very happy with the product I received. Only issue was that I had to speak with multiple representatives before being able to confirm an order which was confusing. Also it took a few days for them to get the proof right, whilst their website says proofs would be ready within a few hours.
Thanks! Your review is awaiting moderation.
Prices do not include shipping & handling charges. All advertising merchandise is shipped FOB origin - we prepay shipping cost and add to sales acknowledgement & invoice unless an alternate shipper account number is provided. Promotional materials are shipped either via Fed Ex, UPS or truck depending on weight, date needed and delivery location. Freight savings based on negotiated rates are another way MARCO saves you money. We are no longer able to ship the following products outside of the approved territories listed below. This includes shipment destinations of a US bases or embassies. We are not able to make any exceptions at this time. Restricted Products : BIC® Writing Instruments, BIC® Sticky Note™ Products, BIC® Magnets, BIC® Mouse Pads, BIC® Lighters, BIC® Non-Adhesive Scratch Pads/Note Pads Approved Territories: US, Canada, Puerto Rico, US Virgin Islands, Guam, Northern Mariana Islands, American Samoa
The setup charge applies to many orders for custom imprinted items and is charged for the labor necessary to calibrate the equipment or machinery to your specific requirements, such as color and size of the imprint. The screen charge applies to the process of creating a silk screen or plate in order to apply your personalized imprint and colors onto the product. This is a one time only charge, unless the imprint changes. The ribbon die charge applies to ribbon titles not in our stock inventory that will be created to your specifications. We retain the badge ribbon die for four years after each use.
Existing users may log in and new users may create an online account. You will be asked for information such as your e-mail and password. Once an account is established, you may easy order and access your Ribbon Locker. Establish an account here: https://www.marcopromos.com/myaccount MARCO accepts Visa, MasterCard, Discover and American Express for payment
We are pleased to provide free samples to businesses and professional organizations large and small. By sampling our products, such as promotional pens, advertising gifts and convention bags, you eliminate any concerns about quality, color and size. About 98% of our products are available to ship to you without charge to locations within the Continental United States. The other 2% are products, that quite frankly, are too expensive for us to give away free. But, you can examine these items before you buy! If you provide us with a credit card we will ship the item (s) to you immediately and charge your card. Your card will be credited the amount of your sample (s) if you place an order or return the items within 30 days. In order to keep our prices low, we would like to keep your sample choices to approximately 5 (if you need 6 or 7...that's ok too 😀). If you reside outside of the Continental United States, we do ask for a UPS or FedEx International Shipper account number to ensure that all applicable duties and freight are paid. A $10 foreign document charge may also apply.
MARCO is dedicated to providing you with the highest quality Promo Products and Customer Service! If your order arrives differently from what you approved, please contact your Sales Representative immediately. We want to ensure your satisfaction... guaranteed! A restocking fee may apply. Unauthorized returns will not be accepted, please contact us for a return authorization number. Please understand that all printed products are customized based on your specifications and once manufactured are not subject to cancellation or reduction.
Most of our promotional products can ship in 10 days or less. Quick Ship items can be shipped even faster. Please contact us first so we can confirm product availability for larger orders. Production times for individual products are noted in the item detail sections throughout this website. Hundreds of best selling custom imprinted items are available with a 24 Hour priority production process option. Most '24-Hour' items can ship the next business day, for no additional charge, with final order and art approval received by 3 PM EST (times vary per product). Actual delivery times depend upon final destination location and preferred shipping methods. Contact a Promotional Products Expert today to find out how we can help ensure that your personalized items are ready to ship within 24 hours.
Production time refers to the time it will take us to custom produce the items for you. Weekends and legal holidays are not included in the calculation of the production time. Please note, that the production time starts when we receive your signed proof of the artwork. Days of production listed on the site are for 1 color and 1 location. We will contact you for multi-color/location orders. Time required for shipping is not included in the production time.
Download a printable version of our printer setup instructions for inserts here: https://cdn.marcopromos.com/09383499-F9CD-4BEF-BDD5-E906CA13DE31/StaticImages/printersetupinstructions.pdf
We understand that you want the best advertising product value for your money. That is one of the reasons why we publish our best and most competitive promotional merchandise prices in our catalog/web site. What our customers find when considering their history with MARCO is responsive service, accurate orders, on time delivery, quality products and competitive pricing. We guarantee that MARCO is able to provide a better price for equal quality products than its competitors, while continuously providing excellent customer service. From time to time, we may run promotional offers. Please note that offers may not be combined and do not apply to on sale merchandise; however, we will make sure you receive the lowest offered price based on the promotions you received. We reserve the right to correct any pricing errors or detail omissions that may occur.
For your convenience MARCO accepts VISA, MasterCard, Discover and American Express.
MARCO makes every attempt to ship exact quantities. Due to our post-production quality control efforts and the high speed of the custom production process, there is the potential for up to 10% over/under runs. Over/under runs for plastic bags may vary from 10% - 25%. Any adjustments necessary will be made once your order has shipped.
Our customers have the choice of ordering: Online 24/7 By Phone - 1.800.232.1121 By Fax - 866.545.5672 By Mail - MARCO, 2640 Commerce Drive, Harrisburg, PA 17110
Product purchase minimum quantities as well as discounts for larger quantities are listed in the product pricing tables throughout this web site.
Website, catalog, and email offers may not be combined with other sales, current offers, free shipping, custom quotations or product requests beyond catalog quantities. You may use the better offer when applicable.
Our catalog/web site includes many products specifically researched and designed to help you look your best at your next meeting or promotion. If you are interested in a product not listed in our catalog/web site please let us know and we will be happy to provide you with a custom quote for that product within 24 hours.
Please note that the color swatches shown on our site are general representations only. To see actual color, you are encouraged to request a sample prior to ordering.
In most cases, art prep work is done at no charge. Production time will begin after approval of the art. Please contact us first if rush service is required. Download a printable version of the artwork guidelines here: https://cdn.marcopromos.com/09383499-F9CD-4BEF-BDD5-E906CA13DE31/StaticImages/artworkguidelines.pdf View an online version of the artwork guidelines here: https://www.marcopromos.com/info/artworkguidelines View MARCO Sample Fonts here: https://cdn.marcopromos.com/09383499-F9CD-4BEF-BDD5-E906CA13DE31/StaticImages/Marco-Font-Samples.pdf View an online version of the PMS color chart (color representations only) here: https://cdn.marcopromos.com/09383499-F9CD-4BEF-BDD5-E906CA13DE31/StaticImages/pmschart.pdf
We can guarantee that your artwork will remain on file for at least one year for reorders of the same printed logo product. If you would like to check the availability of your artwork after the one year period or for a different product, please contact our Customer Care Center for additional information.
Thank you for your interest. MARCO Promos does not currently have any job openings. Please visit often for updated employment opportunities: https://www.marcopromos.com/info/employment
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.