Burger King

Category: Restaurant in West Palm Beach, Florida

Address: 5501 Corporate Way, West Palm Beach, FL 33407, USA

Phone: +15616832099

Opening hours

Sunday: 7AM–10PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Marlon Gates

Sep 13, 2022

Love the impossible Whopper. Gates. Or the big fish.

Juggernaut32e Juggernaut32e

Sep 11, 2022

This place is gross. Bathrooms are nasty. Staff is friendly though

Chris Londono

Sep 8, 2022

Took 25 minutes just to order with only 2 cars in front of me.. worst fast food place around. No management n no customer service. Asked to pull back n then forward just for there timer which sucks. Still waiting another 10 minutes. If I could give negative I would

malakia wilson

Aug 31, 2022

Visited this establishment 8/30/22, after 2pm. The older lady at the window was extremely rude and nasty. My order was taken at the drive thru intercom where I placed my order and asked for bbq sauce, they told me to drive around. Once I got to the window I paid and received my food. I checked my bag as I always do and realized there was 6 packets of ketchup. I waited at the window where the lady stood making drinks for about 2 minutes; she knew I was still there and did not acknowledge that I had not drove off. When she opened the window I told her I asked for bbq sauce and she said I can give you one. I asked for another and she said no I can't give you one because you don't have nuggets, it's 27 cents. And I stated that's fine because I dont mind paying for it. But she did not want to give me an extra sauce because I did not have nuggets. As I was getting the change she proceeded to make smart remarks telling another associate a customer was mad because they have to pay for sauce. As I her 30 cents and told her to keep the change, I informed her no one minds paying for anything they are informed about, she was upset because someone had the audacity to want different condiments other than the 6 ketchup packets I did not ask. She never mentioned the extra cost and even when I inquired about the sauce not being in my bag instead of her informing me of the cost which was not an issue she got an attitude and stated no she was not giving me any because I did not have nuggets. That individual was rude and needs better customer service, and as a recommendation for this franchise I recommend that employee undergo customer service training especially in the world we live in where mental health is on high alert you don't know what people are going through or who could snap. I was calm about the situation but it was definitely unnecessary. Also for a company to pride themselves on customers "having it their way" there shouldn't be an assumption of what condiments I want i.e the load of ketchup given also that a certain condiment go with certain meals and the cost should be given instead of assuming we won't pay for it and then talking about customers while they're there completely unprofessional. I will contact cooperate because this not the first incident at this location with rude staff.

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Questions & Answers

Why the never open on time

valencia jackson | Oct 1, 2019
Richard Menu Today | Sep 30, 2020

Team location they need is customer service training.

Is burger king of 45th Street

chris and queem fan i love them | Oct 1, 2018
Mattie Lane | Oct 1, 2019

Yes

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