Cubby's

Ashley Watkins

Ordered pizza from the Percival, IA location around 630 tonight. Got the email it would be done around 7. We arrived a few minutes early and tried to get fountain drinks and 5 of the options were out of syrup. Got our drinks and went to pay for the drinks and pick up our order we prepaid for. The cashier was nice and went to the kitchen area to check on our food. The older lady in the kitchen “didn’t see” an order come through. The cashier let us know it would be a little bit so we went to take a seat. After 15 minutes the woman in the kitchen said they didn’t have the chicken bacon ranch pizza we ordered now 45 minutes ago or the dessert option we picked. She was not so quietly telling the cashiers that she doesn’t even know how to make things because she got 5 minutes of training before thrown into the kitchen and she isn’t doing it. She told me she was sorry but she isn’t trained in the kitchen and she did the orders she knew how to do. I was able to get a refund while my family used the restroom before we left. While I understand everywhere is short staffed and I tried to be patient and polite as it wasn’t anything I could fix by getting mad at them but if something is out of stock that should of been something addressed long before the 45 minute mark after the order was placed. Not to mention if she wasn’t trained in the kitchen there was a lot of stuff in the store that needed taken care of including the dirty bathrooms and all the fountain pops being out. Next time we will make sure to go to another place.

Mark Mathews

Was hungry!! Picked up a couple of chicken sandwiches, mac n cheese, Carmel corn (which i was just eating) and a cold drink...yum

Tad Brandt

The employees are the most disrespectful lazy employees I have ever seen running a cash register is not a very hard job anyways or cooking chicken tenders you can't even get a hello when you walk in the door and it smells like boo boo

Jacob McBride

Lazy workers, 5 years ago it was amazing. Nothing but downhill