Address: 1900 Homer M Adams Pkwy, Alton, IL 62002, USA
Phone: +16184339900
Brenton Dickerson
Hotel is older and definitely has some maintenance concerns. Staff were very friendly and available. Our room had a very strong musty smell when we arrived and at first I thought it was because it had just had the carpets cleaned and the floors were still damp. I later realized that the window was leaking underneath the air conditioner and pretty badly. The area received a TON of rain that day so when I stepped in enough wetness near the window that water pooled around my now-sock-soaked feet, I was able to put the two together . Although that was disappointing I was tired enough to just hit the hay. The toilet in our room had a very high pitched whistling sound because the water constantly was running. We just shut the door to the bathroom and it was fine. It was a reasonably nice hot breakfast with the usual fair and maintained well. The sausage was infused with maple which is not my presence but not all that bad either. Justices and milks were pretty small single servings. Something I’d expect to see at an elementary school. Overall the place achieved what it was intended to do - be a place to rest and sleep and recharge for the next day.
Laura Ellen
Modern and clean. Good price! Night staff was almost invisible. Day stay helpful. Breakfast okay (powdered eggs). The parking lot LIGHTS are NONEXISTENT. Please replace them bc they are burned out. Very bad for security.
Carmen
Positive: I loved how friendly the housekeepers were super nice! Our room was very clean! I feel as if we paid way to much for our room considering the pool was closed and breakfast was not appetizing. Negative: ¿ Breakfast was not the greatest ¿ Pool was closed when majority of hotels have them open. ¿ Shower head in bathroom was messed up and not working properly.
Heather Schlueter
The staff were amazing! Room was clean and breakfast was hot with a decent selection. Used the weight room and it was also clean. Had trouble with some loud neighbors that woke us up a couple of nights and the front desk staff was kind and apologetic. I know they can not control their guests, but they listened and even offered to allow us to change rooms. Overall a great stay and will definitely stay again when in the area!!
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It was 4pm, but we were in 20 minutes early as well and able to go to the room.
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