Orchid Insurance

Category: Insurance broker

Address: 1201 19th Pl a110, Vero Beach, FL 32960, USA

Phone: +17722265546

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Robin Plessl

Sep 15, 2022

Cancelled our policy in July and still waiting for our rebate, 2 months later. After multiple calls thru our agent, same story 2-3 weeks longer each time. Sorry they have staffing issues - but as a customer my patience is over.

Jackie Silva

Aug 31, 2022

Don't fall for this company. They make you sign some agreement so you can't get a better quote/price elsewhere and make you pay more for no reason. Dishonest practices get you nowhere. Stay away

Stan LaFaver

Jun 10, 2022

After several years of being a customer I needed a very simple form filled out for a SBA Disaster loan after Ida. I didn't want to make a claim for the damages. I fought for weeks trying to get somebody at Orchid to help me and they flat out refused to help. It would have taken less than 30 seconds to assist me and still they refused. That is the definition of horrible customer service. Will be filing complaint with BBB and Mississippi Insurance Department.

Rina Broder

May 10, 2022

Scam artist

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Questions & Answers

How can I pull up my policy on line?

Heather Pilkenton | Oct 1, 2017
Orchid Insurance | Oct 1, 2019

Contacting your agent is the best way to receive your policy.

Do right excess flood insurance in Louisiana

Lydia Bates | Oct 1, 2017
Jason Wesley | Oct 1, 2018

Yes, they do. They offer both primary and excess flood for personal lines, and excess flood for commercial lines.

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