Thompson's Funeral Home

Category: Funeral home

Address: 2305 Prospect Rd, Pembroke, NC 28372, USA

Phone: +19105212412

Reviews

Mark Locklear

Apr 18, 2022

Exponential service and meaningful encouragement. “We Care” is their motto and from my experience it certainly shows!

Teresa Lum

Aug 10, 2020

very disappointed with this funeral home.

Ronnie Hunt

Aug 3, 2020

Terrible!!! Avoid Thompson's Funeral Home at all costs! My husband was buried on March 6, 2020. It is August 3, 2020, and he still does not have his headstone. Five months later, no headstone! This is unacceptable and it is also cruel, as we cannot get the closure that we deserve. More importantly, he was a great man! He served his country (Air Force Vet) and he deserves to be buried properly. I went through this funeral home at the request of family members and it was the biggest mistake I could have made. The burial service in March went well and they were promptly paid through insurance, but they have not installed his headstone and they seem to have forgotten how to care about the families' they are supposed to be helping. They are a family owned funeral home that does not honor their word. They are also supposed to be Godly people, but Godly people do not take your money and not finish the job. They are comfortable with letting the months go by, while my husband lays in an improperly marked grave. This is so disturbing to me and my family. I have filed a formal complaint with the Better Business Bureau and if this still does not get them to install the headstone, I will sadly have to go the legal route and retain an attorney. This is absolutely heartbreaking that I have to fight so hard for them to the right thing and install my husband's headstone. Save yourself the extra heartache and grief and stay away from Thompson's Funeral Home.

Thanks! Your review is awaiting moderation.

Questions & Answers

How do I write a review

Pamela Smith | Sep 30, 2021
Kevin Woods | Sep 30, 2021

From the Heart. Thompsons did a great job for my family and I know they will for you. Sorry f iui r your loss.

How long does it take for burial insurance to take affect?

Diana Hammonds | Oct 1, 2017
Mary Largent | Oct 1, 2018

As soon as you contact the company with a copy of a death certificate.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places