Markraft Cabinets, Nashville TN

Janine Ramirez

Spectacular job by Markraft. The blue and white kitchen cabinets are great quality and were professionally and perfectly installed by Jason. Dan Collins was terrific and helped meet our goals. Thank you for my favorite room in the house Markraft!!

Adam Stainbrook

I had a great experience with with Markraft. The quality was great and our cabinets were delivered on time. I especially appreciated working with Sherry. She was very attentive to our needs and creative with her designs. I would highly recommend anyone looking to update their home to work with her and Markraft.

Jaclyn Clark

Markraft review Absolute nightmare, do not use this company. We used Markraft for our full kitchen remodel and the Nashville location is a complete joke. Unorganized, junior staff, non-present management and more. We bought the highest brand they sold because we wanted solid walnut and wood boxes. It showed up as veneer and MDF with several things being missing or wrong from the order. Markraft has such bad relationships with their vendors that a rush order for a wrong part took 2 months. (Markraft is just a 3rd party reseller for other cabinet companies) All in all, our 2-3 month project took 7 months because of their mismanagement. The cabinets were also installed incorrectly and we are thus out of pocket a few thousand dollars because we had to fix things. Many of our inset cabinet doors won’t close evenly and aren’t flush. They tried adjusting them after install but said “yeah the boxes just aren’t square so we can’t fix that”. In some places the inset doors are a 1/4” off. When we pay over $34,000 to a luxury cabinet company to oversee and manage the entire process, we expect a high quality product and great customer service. We got none of that. After talking to other contractors in Nashville, it appears this is not an isolated incident and they’re known for shoddy work. Another problem is that you have to pay in full before they install the cabinets, so if something is incorrect, you have no recourse. Once we paid in full, the manager was dismissive and wouldn’t even pay for the damages that we had to have fixed. It’s been 3 months since he’d “look into maybe a small partial refund for the items that were wrong.” I tried reaching out to Markraft management in North Carolina (their head office) but no one ever got back to me. I’ve since gotten bids from other cabinet companies and our kitchen should have cost around $25,000 (including install) for solid wood boxes and walnut. We were ok with paying a higher premium for a headache and hassle free experience because our life is very busy. We found out our account manager and designer got demoted halfway through our project, but that they kept her on our job. No one checked in to see if we were having problems and at our request to talk with a manager about our concerns, she said she was forwarding our emails when in fact she was not. I tried calling the front desk and sending emails to the general mailbox, but after weeks of trying I never got a response. I tried similarly with the North Carolina office and could not reach anyone. 3 months laters and our kitchen still isn’t complete and we’re waiting on a piece of wood to ship from the cabinet company. Again, please do not use this company.

Pamela Giardono

Gorgeous products