Island Bicycles

Kelly Poovey

Very Rude! Went to purchase two electric bikes, and was told, Sir we have a mask policy ( while he was not wearing a mask ). I am unable to wear a mask due to medical condition hence why we were looking for an electric bike for me and a bike for my spouse. They did not ask for any explanation or try to accommodate just ask me to leave. So I gladly went to a different bike shop and gave them my money.

Terry Pierce

My Campagnola rear cassette shifter stopped working altogether. Fortunately for me Jim had the ultra low friction Campagnola cable and expertise needed to get it fixed super quick. He also noticed my front derailer was a little inconsistent and diagnosed the problem with a deep dive solution to change the housing/head approach. So glad we have the Island Bicycles repair team readily available to keep bicyclists in our area pedaling happily. Yep, use ‘em.

edward hagerty

Great service. They identified the problem Thursday afternoon and called me Friday afternoon to pick up the bike Saturday morning. My bike now shifts perfect and the price was very reasonable. Would not hesitate to recommend them to anyone.

L T

We were shopping for 2 new bikes, so we stopped in because we like to support locally owned businesses, and this one had received good reviews. (My husband waited in the car because he forgot his mask.) Unfortunately, the experience was NOT good by a long shot. At first it didn't even look like the place was open - the store did not appear to have lights on, and there were only 1 or 2 cars in the back of the parking lot. I walked in the main entrance of the store and no one was there, so I waited a few minutes thinking someone would be coming to the front shortly, browsed a bit, but there wasn't much to see in the way of bike inventory. Then I spotted a lot of bikes lined up in an adjacent room, so headed back there to browse. At that time, I could see a man and a woman sitting by a desk in the very back of the big room with all the bikes. Instead of greeting me and saying "Hello! Feel free to look around, I'll be with you shortly." or something along those lines, the man said "This room is closed, you'll need to go wait in the front." That was it. Not remotely friendly or welcoming, and certainly not encouraging customers to do business with the bike shop. They lost our business; we're buying our bikes elsewhere.