Verizon

Category: Cell phone store

Address: 3365 S Main St, Elkhart, IN 46517, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 9AM–7PM

Reviews

Adrian McGill

Jul 12, 2022

As usual I have never had a good experience with Verizon and I guess this location is no different than the rest. I arrived at about 20 minutes before they were closing and they wouldn't even help while there were 3 agents sitting around and another helping the only other customer there. It always appears to me that there is a contest among Verizon properties to see how many people they can turn away. I guess I'll keep trying. One of these days I'm bound to have a good experience hopefully.

Mark Resendez

Jun 2, 2022

Great store, very cool people. I ended buying a new phone, headphones and the accessories bundle. 30% off too :)

J. M. Shoup

Feb 15, 2022

Totally unhelpful in setting up a new phone. Told us it would set it up itself using my Google account. It didn't work that way. The folks at the store on CO. Rd 6 were wonderful. Go there instead.We're sorry to hear about your frustrating experience, J. M.. We know how important it is to have your phone all ready to go before you leave our store. We're disappointed we missed the mark and will work to improve our service. We hope you'll give us a chance to make it right next time.

Matthew Marks

Feb 15, 2022

Every time I go here I end up leaving because they take way too long to help people. I'm starting to believe that Verizon is way over rated. For being one of the bigger companies they sure don't do very good business. And the insurance is …Hi Matthew, we're sorry to hear about the issues you had with our insurance. Customer service is important to us, and we want to make every store visit easy and seamless. We hate that we let you down and understand we have to make improvements. Your feedback has been escalated for further review. We value every member of the Verizon family, and hope you'll give us another chance for excellent service in the future.

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Questions & Answers

How much are your post paid phone and what if I wanna trade my phone over to post paid plan

Sierra Jackson | Mar 16, 2020
raul ochoa | Mar 17, 2020

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