Essential Federal Credit Union

Category: Federal credit union

Address: 21925 LA-1, Plaquemine, LA 70764, USA

Phone: +12253538238

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–12PM

Reviews

Leroy Faducci

Sep 26, 2022

Worst customer service ever

shanyia watts

Nov 30, 2021

They never answer the phone I've called multiple times about on issue with my online banking and I still have yet to receive a call back.

Anky Bonnette

Jun 2, 2021

The worst customer service of any financial institution. Was trying to get an issue fixed on my credit report. When I could get someone to speak to me, they were rude and acted as if I was bothering them. And I did " contact the main office ", as the typical response states. Was no help. Not only will I give a negative review every chanch I get, I will tell as many ppl who will listen about my experience

Stephanie Marshall

Oct 25, 2020

The young lady, that waited on me was very professional and she handle all of my personal needs.

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Questions & Answers

what are your cd rates 50000 to100000?

Linda Dudley | Aug 31, 2022
Essential Federal Credit Union | Aug 31, 2022

You can see our current rates here: https://essentialfcu.org/rates/deposit-rates.html#certrates

What is your mailing address?

Pierre Goudeau | Aug 1, 2022
Essential Federal Credit Union | Aug 1, 2022

Post Office Box 738 Plaquemine, LA 70765

what is the phone number to find the balance to my accounts

Kenneth Paul | Sep 30, 2021
Gerald Smith | Sep 30, 2021

Their phone numbers should be posted on their web site

Need to reset my password online but can’t receive phone calls for notifications where do I do

Strebeck S. | Sep 30, 2021
Essential Federal Credit Union | Sep 30, 2021

Hello, the "forgot password" function allows a temporary password to be texted to you. If your current phone number is not added to your account, therefore allowing you not to receive texts, you can call our Contact Center toll-free at 888-369-2207. A specialist can verify your identity and then assist you over the phone. If you have absolutely no access to a telephone, for security purposes, you will need to visit a branch.

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