PosiGen

Category: Solar energy company

Address: 819 Central Ave Suite 210, New Orleans, LA 70121, USA

Phone: +18667674436

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jamie G

Sep 30, 2022

Not really the type of solar set up or information for my specific needs. They came across as primarily urban home, residential solar. I believe them to be extremely busy in a good way. Very invested in their customers needs, equipment quality and performance. Very up to date as well as familiar with outdated equipment they do remove as part of new installation. Their prices seemed fair and they seemed to be diligent with customer satisfaction, feedback and very willing to share knowledge and give professional suggestions. Positive, friendly, good work attitudes, not pushy. They seem willing to go the extra mile for customer care when it comes to the best systems not just for customer needs but abilities, understanding, usage. Walking each individual through the process. Not overselling or isiting on upgrades. The right equipment for all the varying structure types, sizes and budgets. Not so much for Nomadic, van type builds, the portable types for traveling, removable, movable panels. Possibly rv's. Homestead, off grid sounded unlikely due to service area how far out they are willing to or would go or could go. But they know their stuff!! Very well versed and immursed in what they do.

Stacey LeBeau

Sep 9, 2022

I received my roof and solar panels from Posigen. The men that installed were so professional and kind and considerate of my property. I would have loved for them to do my entire house. Thank you Mr. Glen I appreciate your scheduling coordination. I am so glad that I upgraded my panels to 5G I can’t wait to see the results.

matthew ruth

Sep 8, 2022

Hello, I've had service with this company over 10 years now. But now since I've sold my home 8 months ago and put in the request to get my panels transferred all I keep getting is same feed back from rep and supervisor. I believe my family have been more than patient thus far. I'm asking to please escalate this matter. My previous address was 3849 Liro Ln and current address is ........E. Kayla, Westwego. Also I was charged for three months with no solar service (gift card of $150 was sent). At this point I feel like everyone is just ignoring my request, definitely not feeling valued at all just forgotten.

Let's Go Brandon

Sep 2, 2022

Sign 15 year lease and then pay 1500 every time you need to do roof work. If you want to cancel you have to pay full price close to 10k so they remove them. If you need to sell the house and new owner does not want them - yeah, you owe 10k. Absolute scam artists.

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Questions & Answers

Is Posigen telling people they have to pay $1800 to have the panels removed due to Hurricane Ida? That is what I was told on yesterday.... Oh but 1st "do you have insurance?" No one knows what they are doing! POOR CS

KeaLee Drake | Sep 30, 2021
Eric Jones Sr | Jun 2, 2022

When we had service with them the cost was in the contract and it was $1700 back in 2017. So this is about right.

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About is is worth getting in to this program? I will keep researching tour companny including talking BBB . And see what they have to say just letting you know. By the way mister John Lyon was verry profesional explaining how the system works.

FRANCISCO PERNA | Oct 1, 2019
Joe Smith | Feb 2, 2022

But once you buy it they talk a good game,

I need to have my 40 solar panels removed to put on a new roof. How do I get this done?

Martha LeBlanc | Nov 4, 2021
Hope Galley Soto | Nov 4, 2021

Contact PosiGen's Account Management Team or your salesman.

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because they never answer calls, I have problems after installation and there is not enough power in my appliances, they have not come to check and called so many times that it is already annoying to dial, they leave you on hold for hours,

Yayi Cholbi | Sep 30, 2021
Eric Jones Sr | Jun 2, 2022

Have you used the App? I got more answers from the app. Also bad customer service is nothing new. They will tell you that they monitor the production remotely. Never once did anyone come out after the install.

So many people are praising Posigen for their low electric bills. Why has my mother's bill been over $200 for the past two months? She has solar panels also. Please explain.

Cleo Armand | Sep 30, 2021
Eric Jones Sr | Jun 2, 2022

I had issues also, however it wasn't the panels fault. We found that a next-door neighbors Pine Tree was casting a large shadow on the panels. She agreed to let us cut it down and as soon as the shadow was gone, the meter started moving at warp speed. Also the panels are very dependent on light. Any type of over cast or rain days will cut into it severely. My bills, starting in 2018 went from +/- $450 to as little as $17. The avg. was about $110.

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Do you install in Pearl River County, Mississippi?

Amy L. Chadwick | Oct 1, 2018
Eric Jones Sr | Jun 2, 2022

I have signed up and been working to get them installed. I live 10 minutes south of Poplarville. So far it's been a bit of trouble as they don't respond to emails nor do they respond to phone call messages. Now we are looking for another company.

In houma,la can you go totally off grid

Tressa Pellegrin | Sep 30, 2021
Eric Jones Sr | Jun 2, 2022

You can but not with Posigen. You'll need a full solar & battery system,

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Do they need cleaning?

Maggie Mozesky | Oct 1, 2019
Eric Jones Sr | Jun 2, 2022

In the three years that we had them we never had to clean them. I got up on the roof a year later and they were clean with no issues. the rain will wash the dust and what not off.

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What is the average cost to homeowners to get the panels installed?

MARK BOYLE | Oct 1, 2019
Joe Smith | Feb 2, 2022

My panel is not working correctly all I get is a run around 16/22 is working at the moment 5 months pass still no service

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are you in Gladewater, Tx?

Kyle | Oct 1, 2019
PosiGen | Oct 1, 2019

We currently only offer services in Louisiana, Connecticut, and New Jersey at this time. Thank you.

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Do they service North East Texas?

Adrain Hurst | Oct 1, 2019
Travon Moody | Oct 1, 2019

No I'm so sorry. We only service Louisiana, New Jersey and Connecticut.

What time you all closed?

Sandra Lee | Oct 1, 2018
New Orleans James Tate | Oct 1, 2018

5pm

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