Address: 2021 Sunset Blvd, West Columbia, SC 29169, USA
Phone: +18037658637
Sunday: Closed
Monday: 10AM–4PM
Tuesday: 10AM–4PM
Wednesday: 10AM–4PM
Thursday: 10AM–4PM
Friday: 10AM–4PM
Saturday: Closed
Shalone Caldwell
Not sure how this branch has 2 stars but Juan the financial manager assisted both my mom and myself yesterday. He was absolutely friendly and very helpful! The customer service he provided was excellent and we need more of that these days.Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know.
Mykaela Lowe
There is only 1 teller so it is a bit of a wait if you don't need a check cashed or to make a deposit. Everyone that I interacted with was friendly.We appreciate you coming in. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/
Daniel Moses
If I could give 0 stars I would! Absolutely the worst bank I've ever been to. Only one teller counter inside, but 5 managers to start accounts...and a host?!?!?! 5 drive thru lanes, and they're never open! Everytime I have to come here, …Hello Daniel, We appreciate you coming in and taking the time to tell us this, even though you were disappointed. We offer convenient alternatives for some transactions available at the financial center. Please let us know if you have questions about handling these items through Mobile Banking, ATM, or ATM with Teller assist. If you don’t have our mobile banking app, here’s how you can sign up: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ . ^phil
Indra Games
Worse customer service Ive ever had the misfortune of being apart of. Waited an hour for nothing, and two groups of people we're dealt with before I was even acknowledged. I had to ask how much longer i had to wait JUST for them to even ask me what i needed. Go to a different branch, this BOA is a POS.
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Yes .. the manager is Hispanic and 2 Brazilian ladies
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