Address: 3005 Milton Ave East, Syracuse, NY 13209, USA
Phone: +13159672003
Sunday: Closed
Monday: 11AM–3PM
Tuesday: 11AM–3PM
Wednesday: 11AM–3PM
Thursday: 11AM–3PM
Friday: Closed
Saturday: Closed
Heather P
I have been using ALTENEW products for more than ten years. Their products have always been made of the best quality and beautiful design. I love to look at the examples and instructions on their website. Video instruction and ideas for technique are also offered. This company is truly dedicated to costumer service, frequently asking for costumer opinions. The reward program is an added bonus.
Sandi Frint
I love shopping on the website. It is so easy to window shop and find exactly what I want. If I have a question, I just use the chat feature and I usually get a response the same day. The return service is great to and easy to do. Love shopping, love the sales, keep it up!
Jeanne Goldberg
What a wonderful family business Altenew, with so many stamp and die designs to choose from. I love their embossing folders too. They are high quality does and great clear cut stamps. Their selection of ink colors work together very well with the stamp sets coordinating with dies too.
Carmela Hubler
I love Altenew! Their products are high in quality and they offer great variety. They are focused on improving things to meet their customers needs. They offer so many contests and give aways it is amazing. A special touch is the customer appreciation gifts they mail you. So sweet!! Also they offer a great rewards program. Love their blog with all its inspiration and the classes at their Academy. A first rate company!!
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Hi Debra! Thank you for loving our products! :) We are an online-based company and we do not have a physical store/storefront. Our warehouse is located in East Syracuse, NY and you are welcome to visit us anytime. However, if you are interested to purchase our products, you can do so via our website www.altenew.com. You can also purchase our items from Altenew authorized re-sellers in your area. Hope this answers your question! :)
In addition to practicing social distancing at work, everyone are wearing face masks on the warehouse floor. We are also following the CDC guidelines on how to protect ourselves from COVD-19.
This is not a standard protocol for orders. You can request this on your online order as a request and our warehouse team can try to accommodate. Thanks!
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