The Watermark at Bellingham

Linda Koch

Revised - My sister and I met with the directors to coordinate My Mom's release. It is Medicare guidelines they have to follow to release her even though she is still very unstable and a high fall risk. It is sad, but I have changed my rating from a 1 to a 4 as they apologized for yesterday's abrupt and unprofessional meeting and are working with us to transition her home at a slightly slower pace while they perform a home inspection and schedule home nursing, PT and OT assistance and we greatly appreciate the help. The revised 4 rating is based on this last interaction and the overall care she received from the nurses, therapists and assistants. My Mom, 92 was admitted as a transfer medicare patient on 9/9/22 from a facility in MD after emergency hip surgery. It started great..... 11 days later (today) I get a call at 1:00 PM to attend a 3:00 PM discharge meeting for Saturday, 9/24? Wait What? Guess they are done collecting Mom's Medicare A, B.... Filing a formal complaint tomorrow against Joeline, Head of Physical Therapy. She is mean, unprofessional , insensitive, and basically stormed out of our "meeting" today saying I have had enough of this ..... well...... make your own judgement. Is this how you want your loved one, Mom, Dad, etc. treated????

Joel Myers

Live Laugh Ham

First name Last name

Very dissatisfied with the level of care provided for my mom in memory care. Lots of balls dropped, standard tests not done or followed up on, poor communication with her family (calls and voicemails not returned), and minimal activity for residents. We greatly regret entrusting her to Bellingham's 'care.' Go elsewhere!

Kim Mclaughlin

This place is horrible! Do not send your loved ones here. The rooms in the rehab unit are filthy dirty. The curtains are yellow and haven't been washed in 20 years. The furniture is also 20 years old and falling apart. My mother was there for two weeks, not one day did anyone come in to clean her room or her bathroom. It's a shame, the staff is pleasant but they don't do much.