Town of Amherst Office of Refuse Control

Sheldon Soman

They took my call about the lawn waste not being picked up on our street and will be sending a truck. Nice to have someone picking up on the first ring and answering my question without being transferred.

Adrienne Dabrowski

We had a deer die in a densely wooded area behind our house. The smell was pretty intense. Within an hour of making the call to the Sanitation Dept, Bill showed up to check out the situation. He ended up needing some back-up but eventually the deer was discreetly hauled away. Trust me, not an easy feat considering the size of the deer and the brush they had to carry it through. I was very impressed with their timeliness. Bill was personable despite the grizzly affair at hand. Overall, great service!

Jonathan Turowski

It disappoints me there's all of these 1 star reviews. The phrase "when I do good you never remember, but when I do bad you never forget" rings true here. I had a minor issue I called the refuse office about, the guy who answered whose name I do not know was very friendly, attentive to our family's needs, and more importantly, offered solutions to our problem. Sanitation has been very timely and consistent every week and I have much respect for their hard work over Corona Time. Keep up the great work guys, you are quite literally one of the unsung cogs in the wheel of our town. Stay safe out there.

Andrew Dexheimer

How in Earth are any of us supposed to interact with an office with such restrictive hours!? I have to take a vacation day to dispose of a can of paint!? How hard is it to have a drop off location for this stuff?