Complete Auto Recovery Services

Donald Shickle

They picked up my car in a timely manner and they gave me what they offered me

William Cron

My experience with Complete Auto Recovery Services was horrible. On 7/29/22 my stepsons car was towed from Caldor (dept. store) Parking Lot. The sign above stated "no overnight parking" as you can see in my review. We entered the parking lot and ate pizza at the local pizza shop. We then took a walk after dinner to find the vehicle was towed. We were gone an hour and a half. Not overnight. We had to take a cab to the business where they would not release the vehicle unless we paid cash. We had to walk two blocks in a bad neighborhood at night to get $200 cash from an ATM. We are now pursuing legal action against them. If you want a really bad experience use them. If not go find somewhere where you are treated with respect.

William Cron

You should never call this business to get a tow or anything. We were parked right next to a pizza place in Middletown NY. We are decided to take a after dinner walk. When we came back our car was stolen (towed). We called and were told we couldn't get the car back unless we paid $200 cash. We called the police. A report was filled out as to where we were parked with a sign saying "no overnight parking." The police said it was a civil issue even though it was a public parking lot. When we got there the place was so dirty. Another girl was scammed as well and they dented her car during the tow. I repeat stay as far away from this place as you can.

Jessica Dower

I will NEVER call another company again! The lady working overnight was amazing and extremely helpful when my son was stranded on the side of the road. We tried to use his roadside assistance and three hours later were told not a single company in NY or NJ had a driver available. I made three phone calls and only CARS answered and within 30 minutes my son was on his way home. I can't thank you enough for ensuring his safety and my peace of mind, you have a forever customer 💜