Department of Social Services Field Office

Category: Government office in New Haven, Connecticut

Address: 50 Humphrey St, New Haven, CT 06513, USA

Phone: +18556266632

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8–11:30AM

Wednesday: Closed

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Amit Shah

Jan 20, 2022

In al honesty, this place deserves NO STARS. My family members stood in line and relieved completely contradictory answers from two different windows. The staff here is wasting tax payers money—GET NEW EMPLOYEES! They just wanted to get rid of us… and kept saying they have to help people behind us BUT THERE WAS NO ONE IN LINE! Sharon and her colleagues are downright rude. The worst is the middle-aged, Nigerian woman.

Tyaisa c

Jan 11, 2022

If I can give zero stars I would this place is terrible they lie and have no compassion for people just nothing but attitudes.

Joe Box Iannotti

Oct 13, 2021

Short wait now

Law Brown03

Nov 18, 2020

Good service to have if in needed!!! just make sure you have to stay on top of your paper work or you will have a hard time with customer service

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Questions & Answers

Can you walk in on Fridays?

Charlene Coughlin | Oct 1, 2017
Yevgeniya Popilevskaya | Oct 1, 2018

I'm calling your number for 3 days only to schedule for interview for SNAP program. All those days I was on hold for 2h, 2h 50 min , 2h, than my call was dropped. Is this a great service????

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Can you explain to me why you have to be put on hold on the phone for more than an hour? As I'm asking this question now...I have been on for one hour & fourty-five minutes...

Myra Coleman | Oct 1, 2018
Rosalie Blue | Oct 1, 2018

Me as well. I sat on the phone from 8:15-9:25 waiting for someone to answer the phone. Then I called 3 more times just to get the same results. Why is their a poor lack of communication with social services?

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Is this place open?

daniel holmes | Sep 30, 2021
Mega -Spinz | Sep 30, 2021

Closed on Wednesday due to the pandemic. Open to 5 pm weekdays.

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Can you go to the office in person?

Zafira | Sep 30, 2021
Jermaine “Kalel” W | Sep 30, 2021

Yes. You can call a get a appointment to be seen. If you just show up they are only answering questions and give you an application.

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What is the best number to contact cause I try to call the 855 number an never get through my friend trying to get info of his documents he sent an can't get answer

Myrna Iglesias | Oct 1, 2018
Mike Furlo Sr | Oct 1, 2019

You can check online at their website. The account holder needs to setup an account. But even if they get them your about 99.9999% certain to have to go to the local field office. They get the documents, scan them and by the time someone actually gets to reviewing them it's months after the fact. Scanning them in is NOT reviewing and taking action from them by a DSS person. The documents getting scanned in are mostly for DR's sending stuff in, I've never heard of anyone who sent stuff in get the desired result before their deadline. If your SNAP is due say, June 1st, you send in the documents on May 2nd and let's also assume nothing is wrong and all is well it is virtually asure bet come June 1 you won't have your SNAP and have to go to the office anyhow. And at the office you also have to hope the person taking care of you knows what they are doing. That's a whole different ball game.

I recieved my food stamps early this month. I know why. It's because of the government shutdown. But I am wondering why I didn't receive my cash assistance. Does anyone know why or are having this same problem?

Paulina sophie Greer | Oct 1, 2019
Debra Foote | Sep 30, 2021

Yes iam i did not get cash or my stamps i dont no why

Is the dss office open today

Angelique Prescott | Oct 1, 2019
pablo ortiz | Oct 1, 2019

Yes. It will be closed next Monday November 12th

Can I get a application for snap

Vencella Smith | Nov 4, 2021
Jermaine “Kalel” W | Nov 4, 2021

Yes at door, closed to public on Wednesday. Online connect.ct.gov

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What is dss email address

Natasha Coleman | Sep 30, 2020
Jinx Ono | Sep 30, 2020

www.ct.gov/Dss I only know the website never knew of email address.

Can I come in pick up a application

Colette Beamon | Oct 1, 2019
Colette Beamon | Oct 1, 2019

Thank you be there tomorrow morning lordswilling

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Do they have a fax number?

Jaquiece Jacobs | Oct 1, 2019
Christina Ulysse | Oct 1, 2019

No fax number... just mail and local office

What happens if you want to move out of the state

SHIRLEY TAYLOR | Oct 1, 2018
pablo ortiz | Oct 1, 2018

You would close your SNAP benefits before moving. If not, youll be unable to get SNAP in your new location.

Are they always closed on Monday's.? They shouldn't ever be closed.!

Jodie mesite | Oct 1, 2018
Elvyra Eclectic | Oct 1, 2019

SNAP office is open. DMV is closed Monday.

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Are they open on Friday

Carmen Medina | Oct 1, 2018
Roy Gubitosi | Oct 1, 2018

I received cash TODAY instead of my foodstamps

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Why have I got my food stamp I been call have got no we're

Hershel Hayward | Oct 1, 2018
Melissa Carrano | Oct 1, 2018

Because every since they got comfortable on Humphrey Street they have been extremely heartless.

Are food stamps going. To be. Cut. For. All households?

Ricky Gonda | Oct 1, 2017
Michelle Stewart | Oct 1, 2017

Yes

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