Town & Country Cleaning Services

Category: House cleaning service

Address: 1016 Thompson St suite k, Pittsboro, NC 27312, USA

Phone: +19199677592

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Catherine Garrett

Jul 21, 2021

Awful company

Chatham Social Dance

Jan 15, 2021

This business has horrible customer service. I can't review their cleaning services as the company failed to respond to my email submission. I then called a couple days later and explained to the man in charge that I was a busy mom in need of some help bi-weekly to clean my home. He mentioned he would call back within the hour to discuss their availability and in the meantime send over the list of products they use to clean houses. I never received a call back or the email for the product list. I called back the next day and spoke to the woman in charge who then told me the that person to talk with was training employees. I was astonished that a new costumer was so low on their priority list. Needless to say days have gone by and still no call or follow up from this company. If you are looking for someone to clean your home bypass this company as they obviously don't need the business or respect new customers.

James Green

Aug 11, 2020

This is a great cleaning company

Lynn Chapman

Sep 28, 2019

Love this dry cleaners- they were able to save my clothes after I had washed and dried my clothes with gum in them. I will definitely use them again!!!!!

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Questions & Answers

You only bring clean cloths into our house, right?

Town & Country Cleaning Services | Sep 30, 2020
Town & Country Cleaning Services | Sep 30, 2020

Yes! Town & Country only brings in clean cloths that have been laundered on a sanitizing cycle. It adds an extra hour to each laundry load, but it's worth the piece of mind. Additionally, our cloths are color coded to prevent cross contamination in your home, and our kitchen and bathroom cloths have Microban woven into the fabric.

Do you use disinfectants in your cleans?

Town & Country Cleaning Services | Sep 30, 2020
Town & Country Cleaning Services | Sep 30, 2020

Short answer: In very limited areas, under very specific circumstances. Otherwise, we believe that improper use of disinfectants is not only ineffective, but can cause harm. Disinfectants should be used sparingly if at all.

Do the same people clean my house every time?

Town & Country Cleaning Services | Sep 30, 2020
Town & Country Cleaning Services | Sep 30, 2020

Generally yes. We try to have at least one person on your team who has been in your home each clean. This may not always be possible if both team members are out sick, but it is something we strive for consistently. In most cases the same two people should be in your home each clean, allowing them to be more efficient and in tune with your needs.

Can I get in an extra clean before my family comes in for Christmas?

Town & Country Cleaning Services | Sep 30, 2020
Town & Country Cleaning Services | Sep 30, 2020

Possibly. As of today, we have limited availability for extra cleans before Christmas. Keep in mind at this time of year we do become rather busy. It is critical to get these requests in as soon as possible. We give these slots on a first come, first served basis.

How do we get an estimate?

Town & Country Cleaning Services | Sep 30, 2020
Town & Country Cleaning Services | Sep 30, 2020

Just click through our "Get an estimate" link. We will arrange a time to come walk through your home with you to find the service that best fits your needs.

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