Novant Health Presbyterian Medical Center

Category: Medical Center in Charlotte, North Carolina

Address: 200 Hawthorne Ln, Charlotte, NC 28204, USA

Phone: +17043844000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

TC Carter

Sep 30, 2022

This place is trash... If your really in need of help DO NOT COME HERE!!! I waited 7 hrs just to be brought back and sit in da hall while ppl that got here after me got a room!! I had to check a nurse because she thought she was gone say sum em to me about my attitude but what do u expect after a 7 hr wait with a 100 degree temp and vomiting

jessonthedl704

Sep 29, 2022

Waiting room is a nightm.Go to Atrium Mercy better and faster service. When you go to emergency room complaining of numbness in the face and Chest pains and you are still sitting in waiting to be seen by a doctoc 7 hours after arrival..

syl paugh

Sep 28, 2022

They have left me sister in the ER for 24hrs and have done zero test and no one even checks on her to let her use the bathroom. She was in there last week. They let her fall and injured herself more while nurses were next to her and then released her with Blood pressure all over the place. It took me 20min for their service desk to pick up to transfer for me to their Patient Advocate. They were laughing and coughing on the phone for minutes before they even transferred me Patient advocates called me back and said they would handle. They showed up and put a fall warning bracelet on her. Acted like they were invested but within 2hrs they left and no test done. They are refusing to treat and acknowledge my sister, their patient and denying her basic human rights and even the basic of care. If you love yourself and your family do NOT let them go to this hospital

Donald Rozzi

Sep 24, 2022

Doctors, nurses, aides were ( are) just top notch. May you never have need of them, but if you do, know you are in very capable and caring hands.

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Questions & Answers

Does the hospital have overnight places to stay while waiting for a family of a surgery patient?

Rose Parks | Sep 30, 2018
Darlene Kepley | Sep 29, 2021

We was made to leave at 10:30pm (we didn't know the protocol and know one told us) so upon leaving and not knowing the area, being 1.5 hours away from home with my Daddy having Dementia. We was so afraid of the area since all we hear on the news and had to find a hotel at 11pm. My Daddy was so afraid of us leaving him. We feel like certain circumstances should have been adopted in for our situation and their negligence not giving to protocol

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Do you provide wheel chairs for visitors use?

Sue Stroud | Sep 30, 2018
Joann Johnson | Sep 30, 2018

Yes they do.

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Does the hospytal have free care or a clinic free?

Giselle Canust | Jun 1, 2022
Shloak Patel | Jun 1, 2022

I think so. The last time I came to this hospital, they treated me very well, I was on the second floor. Based on the bill you’ll receive after discharge, it may contain having a room, but the nutrition meals are free. And the care may or may not total up.

Are kids allowed to visit

Jules | Sep 29, 2021
mellony mcdowell | Sep 29, 2021

No

Does novant do prostate exams?

Melvin T. Mclean Jr. | Sep 30, 2019
Carlin Taylor | Sep 30, 2019

Yes

Does Novant Health offer medical detox?

Debbie Vinson | Jul 31, 2022
Linda G Hills | Jul 31, 2022

I'm not sure,it's best to just call and asked

What time does gift shop open o. Sundat

candace phillips | Jun 1, 2022
Bill Blount | Jun 1, 2022

9 am I think

What are Patient visiting hours?

Nunzio Feleppa | May 2, 2022
Lang Priester | May 2, 2022

It depends on the various departments. Most begins at 8 am

Where do I get the email address to give feedback to Novant Health South Park?

Barbara Sweezy Longest | Apr 2, 2022
Russell Lomando | Apr 2, 2022

I received a survey from them, and at the end it, asked if I wanted to post it on Google.

What are the visitation rules for surgery patients during surgery?

Sam McAllister | Jan 2, 2022
Asa Mair | Jan 2, 2022

Right now I think it's 1-2 visitors at a time

What kind of food is available

Allen Cobb | Sep 29, 2021
Witt King | Sep 29, 2021

There is a cafeteria which has very good food actually. The have a sandwich and wrap station, made to order. A grill with hot sandwiches and soup. A pizza station and a rotating station that changes by the day which I've seen have Asian stir fry, Southern fried chicken and Cajun dishes, plus others. A coffee bar, prepacked sandwiches, salads, dips, snacks. All surprisingly good and well priced.

My dad having heart surgery in a week. How many people can come in the waiting room

Wayne Watson | Sep 29, 2021
Sherri Chastain | Sep 29, 2021

I was not in heart unit, but in bone, one can come in with u and stay thru surgery

how do i get my medical records from hosp

deborah rape | Sep 29, 2021
monique Shuler (Clayree) | Sep 29, 2021

From medical records I believe .75 to $1 a page.

how do i get Med records

deborah rape | Sep 29, 2021
Anna Marie Peterson | Sep 29, 2021

No idea. Tell them there needs to be massive signage improvement s so people can find their way thru parking and elevators. The current signs are misleading and useless.

Where do I mail a release to obtain a client's medical records?

Mark Edwards | Sep 29, 2020
Eric Baxter | Sep 29, 2020

You should call the doctor and ask.

Were is the Presby conference .center.Classroom ingram located.Is in the hospital or somewhere else

Michael Steed | Sep 29, 2020
Debra Battle | Sep 29, 2020

On the D side

Is there somewhere in the hospital to get coffee at 4:30am?

Amanda Cruzan | Sep 29, 2020
Michael Kean | Sep 29, 2020

Maybe from a vending machine

Does this hospital have in patient medical detox of alcohol, for persons who have seriuzes when trying to come off them self??

Melissa Snow | Sep 29, 2020
jay valor | Sep 29, 2020

No. But Billingsly Rd. Has detox.

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Do you have a program where I can donate to your hospice? Thanks

Linda Herrington | Sep 29, 2020
Kinta Yeargin | Sep 29, 2020

I DNT know but you can call and see! I hope it helps

Does this hospital have a phyciatic unit that does electroconvulsive therapy?

Kathy Howard | Sep 30, 2019
Kinta Yeargin | Sep 30, 2019

Probably so,

Do they offer water birth

Letitia Adair | Sep 30, 2019
Kinta Yeargin | Sep 30, 2019

No!!

here do x-rays yes or no? because I need to get one and I want to know where I can go

michelle Caceres | Sep 30, 2019
Kinta Yeargin | Sep 30, 2019

Yes

Is it ok to send mail to a patient in your hospital, with the hospital address? My sister is there at your hospital and I wondered if it was ok to send her a card with the hospital address.

Darcy Colby | Sep 30, 2019
Joseph | Sep 30, 2019

Yes

Where is parking

wayne webb | Sep 30, 2019
Carlin Taylor | Sep 30, 2019

You will see parking garage

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I have read recently of a grant through Novant that will help the uninsured with the cost if a colonoscopy. Is this something you can help me with, a contact # or information. The article, which I no longer have, did not give much more information.

Pollysfriend | Sep 30, 2019
Greg Watkins | Sep 30, 2019

Stop by the main lobby during normal business hours and talk to someone in registration.

Is there valet parking

Design Studios | Sep 30, 2019
Greg Watkins | Sep 30, 2019

No. Valet parking is only offered at Charlotte Orthopedic Hospital at this time.

Do they have a shuttle or valet service for the handicap.. we both have issues walking far.

Tye | Sep 30, 2019
Rita Albright-Brown | Sep 30, 2019

They have handicap I did not see a shuttle, but I the orthopedic hospital they have valet service I not sure about the main hospital

What does it mean when a lullaby is played over the PA system?

Lisa Haire | Sep 30, 2019
Carlin Taylor | Sep 30, 2019

A baby has been born

DO THEY HAVE VALET PARKING

Ray Rivera | Sep 30, 2019
Carlin Taylor | Sep 30, 2019

No but you can pull right up to the door for help

Hotel near here

Noleta Harris | Sep 30, 2019
Tracey L Shore | Sep 29, 2021

If you are a cancer patient, there is an organization called Hospitality House that has lodging available for you as long as you have a caregiver with you. If not, they can get you room at the Fairfield Inn which is less than 2 miles from the hospital.

Can i get a patients rm # to send flowers

Charles Lehr | Sep 30, 2019
Carlin Taylor | Sep 30, 2019

You should ask the patient for the information

How can I get in touch with hospital administrater?

Denise Wright | Sep 30, 2019
jane mcaleese | Sep 30, 2019

They won't answer this

There is alot of negative reviews about this hospital has any changes been made.

LaTanya McDowell | Sep 30, 2019
jane mcaleese | Sep 30, 2019

Again a non answer

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is PMC IR Rm2 located in this facility?

John Markson | Sep 30, 2019
Kellee Smith | Sep 30, 2019

Yes

I am pregnant, I come from California and my doctor still does not give me my due date is November 8, 2018, even if I do not have the doctor, do they treat me?

Maria Diaz | Sep 30, 2019
Carlin Taylor | Sep 30, 2019

I don't speak Spanish please call the hospital

Do they do a walk around labor and delivery ? In NJ the hospitals do.

Claudia Melo | Sep 30, 2019
Carlin Taylor | Sep 30, 2019

Yes you can go on a tour

WHO ARE THE DOCTORS AT NOVANT?

Lillie Brown | Sep 30, 2019
Carlin Taylor | Sep 30, 2019

There are many doctors

What is on the 5th floor?

Dianne Mitchell | Sep 30, 2018
Joann Johnson | Sep 30, 2018

IF YOU HAVE A LOVED ONE UP THERE YOU SHOULD KNOW OTHERWISE DUE TO HIPPA PRIVACY LAWS NO ONE SHOULD ANSWER THIS.THEY TREAT SICK PEOPLE.

lost and found

Christina Hawk | Sep 30, 2018
Joann Johnson | Sep 30, 2018

Call the hospital and ask, during working hours.

24 hour cafateria

Tara Junk-Martinez | Sep 30, 2018
Joann Johnson | Sep 30, 2018

No

Do you provide parking ?

Joseph Hunter | Sep 30, 2018
Donna Kelly | Sep 30, 2018

They have valet for those wth someone staying in the hospital

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Do you accept Medicare Assignments

Fara Marsh | Sep 30, 2018
Joann Johnson | Sep 30, 2018

Call them, I'm pretty sure they do!

I need my billing receipts from the hospital, is it possible for document reason ,I need it as soon as possible please thanks

Priscilla Watson | Sep 30, 2018
Joann Johnson | Sep 30, 2018

You will have to call the billing office and give them your account number and they will help you this site does not do such. Sorry about that!

What care is given on the 6th floor

Kenda Rogers | Sep 30, 2018
Donna Kelly | Sep 30, 2018

It is hospice and it’s dark and dreary, they gave us a tour when my Dad was in the hospital in 2011 it was horrible, it was like something from a horro movie!

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They have help programs for low-income people

Laura Avila | Sep 30, 2018
Joann Johnson | Sep 30, 2018

I don't know about any programs, you need to call them.

Where do you park if you're handicap, and staying overnight?

Caroline Rodney-Wilson | Sep 30, 2018
Joann Johnson | Sep 30, 2018

I would suggest you call ahead of time and ask them.

Can i get the help i need with out health insurance

Cornelia Reid | Sep 30, 2018
Joann Johnson | Sep 30, 2018

I don't know! I would hope so? If it's not emergency I wouldn't go in there flu is rabid and is killing people.

If I go to to the emergency room now how long will my wait time be?

Patricia Bailey | Sep 30, 2018
DarkTaarna84 | Sep 30, 2018

Its always terrible. Also they treat you badly and rush you away. My husband went in because he slipped a disc in his back. The er Dr told him he had a pulled muscle he should quit over reacting. They were yanking on his leg and telling him to calm down and move his leg. He arrived in an ambulance because he couldn't walk. I never recommend going here unless you have no choice. I don't trust them.

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Have order to have x-ray of foot what time x-ray department open

joseph c wilder | Sep 30, 2018
Joann Johnson | Sep 30, 2018

Most likely 9am, I would suggest calling

What are visiting hours for the maternity ward

Stamp Feens | Sep 30, 2018
Joann Johnson | Sep 30, 2018

9am 8pm Mon thru Fri & 10am 9pm Sat & Sun

I'm having Surgery in the morning and I misplaced my License can I still have Surgery.

Latonya willams | Sep 30, 2018
Joann Johnson | Sep 30, 2018

You may want to call the hospital to find out if you've done all your pre-op you should be fine but call just in case.

What is the ER waiting time at 200 Hawthorne lane.

Lucille Peterson | Sep 30, 2017
Antoine Lowray | Sep 30, 2018

It varies. Their website is the best place to check

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