Duke Energy

Category: Electric utility company

Address: 250 9th St Ln SE, Hickory, NC 28602, USA

Phone: +18007779898

Reviews

Scott Tansino

Sep 15, 2022

Duke and asplundh are chopping trees and leaving a mess behind. Reps are involved. Trespassed . Just the beginning of our fight. I don’t wear down! Not one is watching the other. We live here and you have no right to our property. Cant wait for our solar panels as well. Come clean up the mess, low life!!!! We had great experiences with Dominion .They should have bought them out

Achilles and his Pal “Chirpes”

Aug 13, 2022

Power rarely goes out. They also donate a lot of useful items to local low-income services; Such as thousands of LED light bulbs for places like Habitat for Humanity REstores and thrift shops.

Arlene Soblotney

Apr 14, 2022

Our neighborhood decided to ask Duke to turn off our street lighting (4 lights). It took 2 months for Duke to finally discontinue this service; in March 2021. After that, Duke continued to send a monthly bill to our address for the service that was turned off. When we called Duke to ask them to stop billing, they responded by sending their contractor out to turn off the street lighting two more times. Both times, the contractor confirmed the service was discontinued in March 2021. But the bills keep coming, each month an increased charge. Multiple calls plus a letter to Duke… it’s been 13 months, but the bills still come. Since Duke is a public utility, we are forced to deal with them. Duke has no reason to fix their problems. They have no reason to properly service their customers. So, they don’t.

tammy morgan

Aug 13, 2021

I give this power company -0!! 2 times they have excepted my early payment, then taken it on the due date!! Stealing from me as if I’m Rich!! I’ve called this time 3 times now and they want to keep it til next time!! I’ve never accounted for 2 payments in my planning for payment and I’m also not on automatic payments… what happens next month!

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Questions & Answers

When will power be restored in Longview?

charles chisholm | Sep 30, 2018
Jacob Rhyne- Clash of Clans and Clash Royale | Sep 30, 2018

Oct 26 at 11:45pm

When will power be on in Bethlehem?

Linda Ashburner | Sep 30, 2018
Jacob Rhyne- Clash of Clans and Clash Royale | Sep 30, 2018

It restored a hour ago.

What time does it open

Julie Williams | Jul 31, 2022
Lisa Dula | Jul 31, 2022

Should be open now

Is there a payment box located inside or curbside to avoid waiting inline to make a payment?

Beverly Teague | Jul 31, 2022
Robin Annas | Jul 31, 2022

No

When will the power be restored for Zebulon Dr. Been out since 8 this morning and grandmother has to be on oxygen

Mamie Boston | Sep 29, 2021
Cassidy Goodman | Sep 29, 2021

There are 230,000+ people out of power still today. These crews out here clearing road ways and the line crews can only do so much a day honey you gotta be patient. I understand your Grandma needs oxygen but if it's that serious she should have a portable she can be using or even better consider a back up power source.

What is the cost of electricity per kilowatt hour?

Timothy McCarthy | Sep 29, 2020
no comment | Sep 29, 2020

Can View bill online and will tell you

In Mtn View, power was supposed to restore at 3am. What happened????

Pam Isenhour | Sep 29, 2020
Rusty Delano | Sep 29, 2020

Im not sure but i checked again earlier and now it says by 11:45 pm tonight

How does one change a mailing address for postal mail billing or an email address for paperless billing?

Ken MANFREDI | Sep 29, 2020
no comment | Sep 29, 2020

Go on the app

When will power be restored on county home rd Conover

Reshella Moore | Sep 30, 2019
Brett Carpenter | Sep 30, 2019

Working on it

When will the electricity be restored in Hickory, NC?

Nelson Paul | Sep 30, 2018
Mike D | Sep 30, 2018

They are saying late tonight or tomorrow

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