Red Robin Gourmet Burgers and Brews

Sherry Blattenberger

The food at Red Robin is very good. I love their steak fries and their burgers, and their lemonade drinks are wonderful. Unfortunately, it's the service that drips this restaurant so far down on the list for us. This last time, my two daughters received their food long before I got mine. So long before that they were nearly done when my chicken sandwich came out. We also had to stop someone random (not our server) to get napkins brought out after our food was finally out, and to get condiments for my sandwich. This is the second time we've had a similar experience here. If they could bring service up to the level of their food, we'd have a real winner!

Reka the Travelnista

Finally remembered to try the Red Robin by the mall, and it was pretty tasty. Service: polite, could've been a little quicker since there were barely any guests, but it was shift change. Venue: decent- could've been a little cleaner and fresher Food quality: the veggies in the burger are fresh an the burger patty was well-seasoned. The presentation blew me away. The burger could've been on a commercial. Bottomless steak fries: what else is there to say? The onion rings aren't bottomless, but who cares when they're that scrumptious. Plus, you can steal fries from others since they're bottomless. The star: the new cheese dip is a vibe. I could easily eat that on pretty much anything, and cup for $1.99? Heck, yes. Cocktails: Margarita was yummy and spirited. Verdict: I'll be back.

Beau Ramos

I hate to give them 3 stars because I enjoy Red Robin's food. All around, it was delicious. My family loved all of their meals. But it was the service that needed work. The place was not packed. There may have been 3 or 4 other parties in the restaurant, and from what I could see 4 waitresses. But service was slow and we were rarely checked on. Drinks and endless fries refills were few and far between because we could barely get anyone's attention. And then they messed up the bill. Overcharging us for our meal.

Carl Abogaa

Horrible service, had to get up to get my own refill, fries were cold. Waitress had attitude... Worst place to go on Valentine's Day night..Hi Carl, We are sorry you had this experience. Customer service is a top priority to us, so thank you for sharing your concerns. Would you be able to contact us at 877-733-6543 or send us an email at [email protected] at your earliest convenience so we can assist you further?