Address: 1589 Skeet Club Rd Ste #137, High Point, NC 27265, USA
Phone: +13368823689
Sunday: 9AM–7PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Jessica Sparks
I have been a member here for over 16 yrs. Let me start by saying I love the therapist here and this is no reflection on them. I woke up with an intestinal virus this morning and because I was 45 min late calling to cancel my appt I was charged 50% of the cost of the massage. I certainly understand policies but I also understand customer service. I have hd numerous massages cancelled by ME for various reasons. The management was extremely condescending and offered no other way to resolve the issue. So, I paid the 50%, left my therapist a $50 tip and canceled my membership. In follow up of above review, I subsequently tested positive for Covid. Beside the fact that an intestinal virus is contagious, which I guess doesn’t matter anymore, ME’s concern for staff and client’s safety and health is really nonexistent.
Phylicia Alexander
Diane is amazing!
Champ Phifer
My experience with massage envy in high point is one I would love to forget. I have recommended other teachers and administrators to this location yet the lack of transparency is embarrassing. I was told on 3 different occasions that our full 12 month payment were completed. Yet me and my wife's debit cards are still being charged. Me nor my wife have yet to receive any refunds from the clerical error. This is the WORST massage envy in NC. I will direct my efforts to corporate offices. I am one PISSSSSED OFF customer. Those who allow this to continue will be held accountable. Mark my words.
Jennifer Funk
I had a great experience. On time, friendly staff and Diane did an awesome job on my massage!
Thanks! Your review is awaiting moderation.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
Massage Envy are independently operated franchises. You should contact the location manager and get in touch with the owner of the spa location.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.