JP Motors LLC

B H.

Genuinely disappointed on this one: Brought the car in for an inspection after hitting debris on the highway, and got an oil change while I was there since it was due. Not sure if they've gotten new techs, it was a horrible day, or what, but they really messed things up here. - Used wrong oil (Put in 5W synthetic, despite 0W being recommended). - Didn't replace three screws that came off during debris hit, used zip ties instead without asking me (I could have done that at home). - Didn't even use three zip ties, leaving one open hole on rocker panel, despite me specifically mentioning it being missing there. It was still missing after service. - Put wrong date on everything (Vehicle was serviced 9/19/2022, window sticker shows the 16th). - Left grease/oil on armrest, which I had to clean off. (To be fair, I only noticed this because I had detailed the car the week prior and it stood out a lot). - Didn't close the hood all the way (Had to pull over down the street and close both latches myself, since it was bouncing around on the passenger side). I don't know what's going on there, but they need to address these kinds of things! Used to recommend the place, but if they can't do the services right, or even use the right oil weight, then I can't trust them with the car anymore and might as well go back to a dealer. Such a letdown.

Christine Harrison

Brought my hyundai for a safety check and oil change to ensure this lightly used car was safe for my daughter to drive. JP gave us an appt timely. They made adjustments to the breaks and change the oil. They gave us a full evaluation of what will need work soon. No pressure to do repairs and price was very fair. They worked on mu Audi q5 and did an amazing job which is why I brought my daughter's car for work. So glad I found them. Highly recommend this service shop. Shout out to Scott who's been holding it down at the desk.

Elizabeth Rule

Been using this auto repair shop for years! Love them and they're so nice to work with. Always polite and provide the best advice. Highly recommend

Diana DeNegre

I have been coming here for over 20 years...they are amazing! Highly recommend - customer service and work is always excellent!