Prime Protection LLC - ADT Authorized Dealer

Category: Security service

Address: 139 Executive Cir Suite 204, Daytona Beach, FL 32114, USA

Phone: +18002147208

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: Closed

Reviews

Dan Rice

Jul 3, 2022

In response to the owner: I called on May 18th to address the fire monitoring issue and was told the salesman was the only person who could help me and to wait for his call, which they promised me they would contact him and he would contact me in 24hrs. I called to cancel on May 25th because I had still not received a call about my concern and was never offered the possibility of adding fire monitoring in the entire 25 min long phone call. I gave your company twice as long to address this as you give customers to figure out your system, even though there's a 14 day familiarization period to avoid false alarms, and a looped recording on the ADT corporate hold preaching their 6 month money back satisfaction guarantee. Prime Garbage. Worst company with the worst customer service ever. No integrity whatsoever. They're trying to extort a disabled combat veteran and my non-profit animal rescue for calling out their scam and filing a complaint against them. Salesman Jodennis lied to me for 30 min to get me to agree to an install. Took me 2 weeks to find out I didn't have fire monitoring like I was promised among a plethora of other promises that were never kept. His number didn't work so I called the office and asked them why I didn't have fire monitoring. I was promised a phone call in 24 hrs from the manager Raymond. I called back a week later to cancel my service when my call and concern was never addressed in that week. I'd still be waiting for them to call back if I hadn't called them. I asked Raymond if he allows his employees to lie to customers and he had no response. I filed a complaint with ADT corporate and they canceled my service and I thought it was over. 2 weeks later Raymond starts emailing me saying I owe him $1300 to cancel my contract and I have 30 days to pay or he'll send it to collections. After spending another hour on the phone with ADT corporate I continued to get the same run around and no one would take responsibility or accountability for the salesmans lies. I filed a complaint with the BBB and continued to get the same disrespect and run around from whoever responds to their complaints. I have emailed the FL Attorney General and will continue to expose them for the scumbags they are. They may not care if my animals and I die in a house fire but I certainly do.

Joel Iturrez

Sep 4, 2018

Great experience fast and easy!

Claudia Vanderhorst

Jul 19, 2018

Marcus, Dylan and Shaun were excellent, professional and knowledgeable to work with!

Deborah Pelletier

Jul 3, 2018

Marcus did a great job intalling and explaining everything and Ethan got the Ring installed in no time. Very pleased.

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Questions & Answers

Can I control access to my business remotely with an ADT-monitored system?

Prime Protection LLC - ADT Authorized Dealer | Sep 15, 2022
Prime Protection LLC - ADT Authorized Dealer | Sep 15, 2022

Yes. An ADT-monitored system can offer complete security and business automations to help keep your employees and inventory safer. Use permission-based access to grant access to employees, customers and vendors. Lock or unlock your business from virtually anywhere using the ADT Control App and change access and users as needed with just a few clicks. Call us today at (800) 214-7208 to learn more.

Can I control the temperature of my business from the ADT Control app?

Prime Protection LLC - ADT Authorized Dealer | Aug 30, 2022
Prime Protection LLC - ADT Authorized Dealer | Aug 30, 2022

Yes. For businesses that require specific temperatures, business owners can ensure the optimal temperature in all parts of their store using the ADT Control app. You can also pre-set schedules for efficiencies during closed hours to help reduce heating/cooling costs. Call us today at (800) 214-7208 to learn more.

What are some of the features of the ADT Control App?

Prime Protection LLC - ADT Authorized Dealer | Jul 31, 2022
Prime Protection LLC - ADT Authorized Dealer | Jul 31, 2022

The ADT Control App extends the capabilities and convenience of the ADT Command platform, giving you remote control of your ADT-monitored system from virtually anywhere. Arm or disarm your system, get alerts if the status of a sensor changes, turn on the lights, and set the temperature for your arrival home. Call us today at (800) 214-7208 to learn more.

Will I receive 24/7 professional monitoring with my ADT-monitored system?

Prime Protection LLC - ADT Authorized Dealer | Jul 1, 2022
Prime Protection LLC - ADT Authorized Dealer | Jul 1, 2022

With an ADT-monitored system, you ll receive 24/7 home security system monitoring from ADT. This means that an ADT home security professional is ready at any moment to respond to any alerts they receive, from intrusion to environmental hazards. If any activity triggers a sensor in your ADT-monitored home security system, the person monitoring your alarm system will contact emergency responders, who will be dispatched to your home. Call us today at (800) 214-7208 to learn more.

Can I manage my ADT-monitored security system for multiple locations of my business within one app?

Prime Protection LLC - ADT Authorized Dealer | Jun 1, 2022
Prime Protection LLC - ADT Authorized Dealer | Jun 1, 2022

Yes, an ADT-monitored security system gives you the control to see what s going on at each of your locations. You can manage access, temperature settings and arm or disarm your system, even if you re on the go, from a single, fully integrated app. Call us today at (800) 214-7208 to learn more.

What are some of the benefits of door and window sensors?

Prime Protection LLC - ADT Authorized Dealer | May 2, 2022
Prime Protection LLC - ADT Authorized Dealer | May 2, 2022

Door and window sensors can help provide front-line detection for your ADT-monitored security system. Door and window sensors can alert you immediately if one is opened when it shouldn t be. Since every home is different, we can offer a range of door and window sensors to best fit your home s needs. With automatic alerts, you can receive a text alert if a door or window is opened when your ADT-monitored system is armed. Call us today at (800) 214-7208 to learn more.

What automations for my business can I receive as part of my ADT-monitored security system?

Prime Protection LLC - ADT Authorized Dealer | Apr 2, 2022
Prime Protection LLC - ADT Authorized Dealer | Apr 2, 2022

Using the ADT Control app, create business automations to help improve security, control costs & improve efficiency. For example, arm/disarm your system remotely, receive instant mobile alerts for security events, manage your entire ADT-monitored system across multiple locations, view live and recorded video from multiple cameras, manage the temperature & lighting in your business all from one app. Call us today at (800) 214-7208 to learn more.

What are the benefits of motion sensors with my ADT-monitored security system?

Prime Protection LLC - ADT Authorized Dealer | Mar 3, 2022
Prime Protection LLC - ADT Authorized Dealer | Mar 3, 2022

ADT motion sensors can cover a wide area of your home, and movement will trigger the sensor and alert 24/7 ADT monitoring professionals to send help if there s an intruder. Motion sensors can be customized to accommodate pets in the home. If a motion sensor detects motion, you can receive alerts and video clips automatically when you set custom alerts. Call us today at (800) 214-7208 to learn more.

What analytics are available with the ADT-monitored system in my business?

Prime Protection LLC - ADT Authorized Dealer | Feb 1, 2022
Prime Protection LLC - ADT Authorized Dealer | Feb 1, 2022

Track occupancy in real-time, and keep a running total of foot traffic at your location. Visualize movement in an area during a specified date and time range. Measure foot traffic and compare performance over periods of time and across locations. Get an alert if a person enters an off-limits area, like a stock room, or if someone lingers by your front door after hours.

How can ADT-monitored video surveillance help my business?

Prime Protection LLC - ADT Authorized Dealer | Jan 2, 2022
Prime Protection LLC - ADT Authorized Dealer | Jan 2, 2022

Keep an eye on customer interactions and day-to-day business operations, secure sensitive client information and help to safeguard your business from theft and other liabilities with ADT-monitored video surveillance. Call us today at (800) 214-7208 to learn more.

What are the features of the ADT Video Doorbell?

Prime Protection LLC - ADT Authorized Dealer | Dec 3, 2021
Prime Protection LLC - ADT Authorized Dealer | Dec 3, 2021

With the ADT Video Doorbell, you can answer your front door from virtually anywhere. You can see who is at your door with clear HD images, chat with visitors at your door with 2-way audio and confirm when you get packages to help ensure secure deliveries. Call us today at (800) 214-7208 to learn more.

Can an ADT-monitored system with business automation help my business save money?

Prime Protection LLC - ADT Authorized Dealer | Nov 3, 2021
Prime Protection LLC - ADT Authorized Dealer | Nov 3, 2021

You can automate pre-set schedules for your business’s schedules for efficiency and cost containment. You can also remotely manage lighting or automate on/off schedules to reduce energy usage and improve efficiency. Call us today at (800) 214-7208 to learn more.

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