Enterprise Rent-A-Car

William Forrest

2 confirmed reservations one no car available 2nd spoke to a human. Confirmed 7:30am pick up. Agent called later in day to say it would be afternoon. They close prior to my work day. No point in making a time specific reservation

Brian Guessford

The reservation was a breeze. All the employees that I worked with were professional, courteous, and pleasant. The vehicle was ready and available and the return process was easy. Can't say enough about the Hagerstown, MD Dual Highway location. No doubt will reserve from this location again.

Jonathan Wyand

Great service and everything went very well

Tanya P

I had to rent a car due to an accident and the service thus far was incredible. The insurance company recommended Enterprise. I spoke to Israel when calling in, another gentleman helped me when I got there and Alex helped me ensure the car was ready to go. Israel even made a suggestion that I contact the insurance company to get an equal car of size because I am the claimant in this accident. He was very thorough and thoughtful. I appreciate when others help as if they were in my shoes as I do this in my line of work as well. Thank you all for making this as easy as the insurance company has. It’s not been an easy situation having to rely on others when you’re used to just having your own especially when someone else was at fault. I didn’t notice when I picked the car up that there was a cigarette hole in the passenger seat close to the console until my son went with me to collect belongings out of the car that was wrecked. He asked if I had seen it. I’ll call them tomorrow when they open so that I don’t become responsible.