Nutmeg State Financial Credit Union

Christian Doll

I am amending my review. I was contacted by the branch supervisor, Brian, and we had a nice conversation about members, employees, and banking in general. He made me confident that happy members are his goal. I felt like he heard my concerns and was able to use them constructively to prevent this issue from reoccurring in the future. He has a genuine compassion for what he does. For posterior reasons I will be leaving up my un-amended review below so other members and future members can decide for themselves how they choose to view this branch. I was personally surprised that I was contacted and I took that into consideration of my amended review. I don't think I can say national banks would have done the same. Original review______________________________ There is a woman who works there who is downright rude. I had an insurance payout for some damage to my home. The check took 7 business days to clear. I had the audacity to ask why it took so long and was greeted with rude service. Since when are members questions suddenly an annoyance? This isn't customer service. This is: I make the rules and you cannot know why. A sad excuse for service. I only give 2 stars because there is an older gentleman who works here who is awesome. He treats me as a person, not a number on a screen.

Jo Ren

We have been banking here for 6 years and just love it. We recently got a mortgage pre-approval from Nutmeg and found out we qualified for 1% interest less then what Bank of America was giving us!! A whole percent! We couldn’t believe it. Highly recommend!

MJ Future

Don’t get loans or credit cards here, it is a scam. Pressure you and change rates.

Scott Donnelly

Worst bank ever