Service Credit Union

Category: Federal credit union

Address: 403 Winchester St, Keene, NH 03431, USA

Phone: +16033520475

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–1PM

Reviews

Margot Swanson

May 2, 2022

I recently got car financing through this credit union at the dealership. I have been trying to reach them ever since, 10 days ago. It is IMPOSSIBLE to reach a person at this bank! I supposedly have a loan with them but have received no communication from them directly. I'm grateful for the financing, but already unhappy with the customer service.

Jane Vigneau

Dec 8, 2021

I have been a member for over 13 yrs. I love the credit union. My only 2 complaints is the location in Keene, it is suicide pulling out onto winchester street its impossible to make a left hand turn so you have to turn right, go down the road pull into a business on the left side of the street to change direction, and the lack of service credit union ATM locations. I wish they had a couple satellite spaces like they have in walmart in Concord and other NH towns.

Morgan Roberts

Feb 17, 2021

I recently opened a money market account and had to jump through hoops for about a week. This sounds like a terrible experience, and for the most part it WAS super frustrating. However, Sarah Dumont from the Keene branch changed it all around. Although she could not fix the problem herself, she followed through with contacting the right people and got back to me as soon as she found out anything, as promised. Just feeling like she cared about my frustrations from the past week made everything better. (I had spoken to SO many SCU employees) Thank you, Sarah

Cindy Joslyn

Jan 26, 2021

Love them, been a member for over 30 yrs.

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Questions & Answers

Is it possible to call the Keene, NH branch office and actually reach a human being? I have tried many, many times over the last year + and have never even had a human being answer the phone there. Why is this the case? Poor customer service!

Pop and Donna Collinsworth | Sep 30, 2018
Jarg | Sep 30, 2018

It is exceptionally difficult to actually get a representative from the local branch on the line. Possible, but you’re likely going to have to try a couple times.

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Are you open on Saturday?

Richard Eastman | Sep 30, 2018
J S Flynn | Dec 3, 2021

9AM to 1PM

is your coin machine in the Keene branch working

draxine whipple | Mar 3, 2022
David Skrabal | Mar 3, 2022

Yes, I saw a member using it when I was there recently.

Is the lobby open for check cashing at the Winchester St, Keene, NH branch

eleanor goodrich | Sep 29, 2020
Michelle Marie | Sep 29, 2020

Yes. I was there this week. I can't tell you the hours though.

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