Twin Rivers Hearing Health Inc.

Category: Audiologist

Address: 151 Douglas Pike, Smithfield, RI 02917, USA

Phone: +14013490456

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–6PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Nancy Nixon

Oct 26, 2019

I love this place. Dr. K is very infornative and lets you know everything she is doing and why. Her assistant is a hoot. Always knows what you need and so pleasant.

Joanne Lefevre

Jun 14, 2017

Dr Mary Kay knows her stuff. She was extremely diligent in her evaluation and treatment of my hearing loss. As we went through the process together, I felt she really cared about me and was a woman on a mission. I would highly recommend Dr. Mary Kay.

Allie Fal

Aug 4, 2016

If there were 10 stars to give, I would give them to Dr. Mary Kay!!! She is amazing on so many levels. She offers two giant gifts Hope and Hearing!! Dr. Mary Kay not only beholds a great knowledge of ear health, diagnosis and hearing, she is also thorough, direct and compassionate. My personal experience was incredible. I truly believed there was no hope. Not only was there hope, I can hear- she offers both. Her bedside manner is exceptional and services affordable. I knew I was in very good hands. It has been such a relief to find her and to know I was trusting the right person. I look forward to working with Dr. Mary Kay whenever a need may arise.

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Questions & Answers

How do I get batteries for my hearing aid?

Twin Rivers Hearing Health Inc. | Sep 29, 2020
Twin Rivers Hearing Health Inc. | Sep 29, 2020

When you purchase a hearing instrument from our office, you are provided with a month's supply of batteries as part of your "starter set." Frequently, one to three years' worth of batteries may be covered under your new hearing aid sales agreement. Otherwise, you may purchase a battery club membership at a modest price. In order to obtain batteries, all you have to do is call our office at (401) 349-0456 and we will gladly mail them to you on the same day at no cost.

Will I be informed of the hearing test results at the time of my evaluation?

Twin Rivers Hearing Health Inc. | Sep 29, 2020
Twin Rivers Hearing Health Inc. | Sep 29, 2020

Yes. Our audiologists will share the results of the test on the day of your evaluation. If a medical referral to an Ear, Nose and Throat Specialist is necessary, our office will assist you with your appointment.

Are my medical records confidential?

Twin Rivers Hearing Health Inc. | Sep 29, 2020
Twin Rivers Hearing Health Inc. | Sep 29, 2020

Twin Rivers Hearing Health is committed to our patients' right to privacy. All information regarding your condition, diagnosis, or treatment is strictly confidential and will only be released with your written consent to your primary care physician, family, friends, employers, attorneys or insurance companies.

What is covered under a workers compensation settlement for hearing loss?

Twin Rivers Hearing Health Inc. | Sep 29, 2020
Twin Rivers Hearing Health Inc. | Sep 29, 2020

Once your case has been resolved by your attorney, all diagnostic testing costs are covered. If hearing aids are recommended, all costs involving the purchase and maintenance of hearing instruments, batteries, repairs, and warranties are covered.

What health insurance do you accept?

Twin Rivers Hearing Health Inc. | Sep 29, 2020
Twin Rivers Hearing Health Inc. | Sep 29, 2020

We participate with the following: Blue Shield of RI, Blue Chip, FEP, Neighborhood Health Plans of RI, Cigna, Aetna, Medicare (with a referral from your primary care physician), Harvard Pilgrim HealthCare, and TUFTS Health Plan.

Will health insurance cover my bill?

Twin Rivers Hearing Health Inc. | Sep 29, 2020
Twin Rivers Hearing Health Inc. | Sep 29, 2020

Most health insurance plans do cover the cost of the initial hearing test, if your deductible has been met. Some insurance plans, such as Blue Chip and United Health Plans of New England, may provide partial payment for hearing instruments if they are accompanied by a physician referral. Not all plans have a hearing aid benefit. It depends on if they pay extra for the hearing aid provider.

Is your office handicap accessible?

Twin Rivers Hearing Health Inc. | Sep 29, 2020
Twin Rivers Hearing Health Inc. | Sep 29, 2020

Yes. Our office is located in a shopping plaza and is handicap accessible.

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