Apple Legacy Place

Category: Electronics store in Dedham, Massachusetts

Address: 508 Legacy Pl, Dedham, MA 02026, USA

Phone: +17814713800

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Ming “Shen” Chen

Sep 27, 2022

When I picking up my 2 new IPhones, I was told by the Apple Store associate that there’s a free 30 days Apple care trial but it turns out it was a lie. I don’t appreciate the false information and I had to call Apple support 3 times to get it cancelled and refunded! Really bad experience!

Max Newman

Sep 25, 2022

I went there to get my phone fixed. They replaced it since there was water damage, but when I asked them if I could transfer the data they said it wouldn't work if I didn't use icloud (not true). My phone is now inoperable and I have lost over a months worth of photos along with numerous texts and other data.

D ElD

Sep 18, 2022

If I could give them 0 I would. I made an appointment for a defective battery 2 weeks ago. I come in to the store and they tell me they need to order the battery and I need to reschedule for another week. The employee was lying just to pawn me off.

Harold Madden

Sep 4, 2022

They really need to fix the staffing at this store, maybe hire some women. Seemed like the entire place was entirely staffed by misogynistic incels. I witnessed some pretty horrible behavior directed towards female customers and making one customer leave sobbing. So disgraceful. I was so disgusted that I left. Maybe if the staff was more diverse these creeps wouldn’t feel like they could get away with such behavior unchecked.

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Questions & Answers

I have an iPhone 7 plus with a cracked screen. I need it replaced. What will the cost be. I do not have Apple Care.

Michael Power | Sep 30, 2018
esther y | Sep 29, 2021

same here. they said ~170 plus tax

I want make Genius Bar appt.

Alan Albert | Sep 30, 2018
Susan Judge Burns | Sep 22, 2022

I need an appt for this Thursday 9/22/22

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I have a MacBook Air that is 10 years old. I would like to update it with the latest software. Can you Help me?

Joy Oliver | Feb 1, 2022
sogosphere 1209 | Feb 1, 2022

🤔 I believe they can help or they can point you in the correct direction.

so I have AirPods but on of them broke and i still have it and i’m wondering what it will be to replace. I also have the box with it

Paul Curry | Sep 29, 2020
The Mind Expansion Channel | Sep 29, 2020

Good question, I would call the store u bought them at and ask what their policies are regarding replacement. Good luck.

Can I exit an Apple ID and create a new one ?

Atika Khattar | Aug 30, 2022
James Smith | Sep 1, 2022

Yes you can

My phone screen went dark. I can hear the phone ringing when I get a call but can’t see anything. Can someone help me with this?…

Ketty Magnus | Jul 1, 2022
Nolan Petto | Jul 1, 2022

Brightness?

Hi! When will you guys stock up on the iphone 13 pros?

Orian Bala | Sep 29, 2021
M Sale | Sep 29, 2021

Back ordered they said months

Do apple stores take trade in s?

Kim Tynan | Sep 29, 2021
Monserrate Perez | Sep 29, 2021

It's was the purpose of my visit ,but one of the employees told me that they didn't have enough workers that can't help me with it in that moment... I was disappointed of this store.

Can I walk into Dedham store and use a computer to look at CD's I got from hospitals with x-rays and cat scan images?please reply

John Bell | Sep 29, 2021
Carole Blanc | Sep 29, 2021

Good morning I hope all is well ! Yes you can walk in,but the store is closed for the past couple days, I don't know what happened or when will the be reopen even they still have my phone.

What are the Covid safety practices like here?

Anonymous | Sep 29, 2022
Lisa O'Connell | Sep 29, 2021

Very good covid practices, safe and efficient.

Do you need a appointment to come in to buy a phone ?

Stan Tettke | Sep 29, 2021
Stef Dami | Sep 29, 2021

No you can just walk in, unless it's the I phone 12 which is on back order

can I make an appointment for tomorrow in Legacy Place, Dedham MA Having trouble with my Iphone 8 and want to see if it's an easy fix or I can get a newer pho e

Dena Schlesinger | Sep 29, 2021
Paul Marquez | Sep 29, 2021

Possibly, but not likely. I had to wait a week for my appointment, but service was good. Pleased with result.

I wish to unlock an iPhone I ordered online. What do I do?

PAUL MBIMEH | Sep 29, 2020
Rob Russo | Sep 29, 2020

Try googling how.to.do.it. or set an appointment at apple store

when I go to my browser it comes up blank white. Cannot get to google. Can you help me?

Chuck Hoffman | Sep 29, 2020
Ron Johnson | Sep 29, 2020

Take away Apple in your search

if "home button" is not working in apple-8 does this phone is still consider as good enough for trade-upgrade?

Alex Yuzhakov | Sep 29, 2020
Alex Giannacopoulos | Sep 29, 2020

I would assume not. Apple requires you to have a working phone in adequate condition, and if the home button is not working, which is one of the most important features for the iphone 8, you would have to get it repaired first then trade it in

I have an old iPod that doesn't hold a charge anymore, can I replace the battery or do I need Apple service?

Virginia Towne | Sep 30, 2019
ali salvaggio | Sep 30, 2019

Check the apple website

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where does my best friend live

Virginia Towne | Sep 30, 2019
Alex Giannacopoulos | Sep 29, 2020

How am I suppose to know

I have a I pods nano..I can't use my phone @ work, what I use to download more music on it...?

Michelle Ouellette | Sep 30, 2019
Lorraine Bigelow | Sep 30, 2019

Yes agreed super helpful at apple legacy and you can contact them. They called me back for my question.

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My iPhone 8 photos will not transfere to facebook

David Lynch | Sep 30, 2019
Richard | Sep 30, 2019

Im sorry to hear that, David.

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Do they take cash

Cindy Nguyen | Sep 30, 2019
Richard | Sep 30, 2019

< nods > ... Yup

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The Touch ID function in my 5-month old iPhone 6 ceased to work. Is the only solution to bring it to a store?

Jack and Jo-Ann Allan | Sep 30, 2019
james griffin | Sep 30, 2019

To my knowledge yes. But make appointment online or they may not be able to see you.

How do I make an appointment at Legacy Place. My phone seems to be crashing.

Mar Miller | Sep 30, 2019
Rony Koruth | Sep 30, 2019

You can do it online and then do a walk in at your scheduled time

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It says i can get the apple xr at a discount if i trade my phone in by mailing it. Instead of maiing it can i just trade it in at the store itself?

J a y b a a a a r | Sep 30, 2019
Alex Giannacopoulos | Sep 29, 2020

Yes you can and I think that would be a better, safer and more efficient option.

Can i get a battery installed for MacBookPro

Mary Bimbo | Sep 30, 2019
Ping Chen | Sep 29, 2021

can I have a iphone 6 battery replacement and how much will be? Thank you

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Can I make an appointment to avoid a long wait?

Nick Schiarizzi Sr. | Sep 30, 2018
Doreen Hayes | Sep 30, 2018

If you make an appointment, they will text you when to come back & check in with the person at the door, who will direct you.

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what dies this mean? Authentication Required "You need to log in to this area on 192.168.2.1:80 Password will be sent in clear" I put my username and password it's not accepting it. please advise

Kathleen Welsh | Sep 30, 2018
Dean Irvin | Sep 30, 2018

Sorry couldn't help you i don't know

I have a cracked screen for an iphone6. when is the next genius bar appointment at apple legacy place dedham ma

A Google User | Sep 30, 2018
Alex Giannacopoulos | Sep 29, 2020

I think that would depend on the store's daily appointments. It wouldn't hurt to call or go in to make an appointment

do I need an appointment, my iPad is slow

Lucy Bilodeau | Sep 30, 2018
Matt Reid | Sep 30, 2018

Yes

Are there classes for the 8+ iPhone camera..first time owner..

Josette Burke | Sep 30, 2018
Alex Giannacopoulos | Sep 29, 2020

Pretty sure you could just go in and ask for assistance with an employee. Hopefully they would be kind enough to help

I have an appointment for Saturday, March 24 at 1:40 which I cannot keep. Can you reschedule for me?

Peg Riley | Sep 30, 2018
Setthawit Thanatheerapong | Sep 30, 2018

You would have to call or email Apple about that, as they do not respond to questions or requests on their Google Maps page.

IPad disabled connect to iTunes cannot connect on my college laptop got an error message

Lenore Dunson | Sep 30, 2018
Setthawit Thanatheerapong | Sep 30, 2018

You might want to bring your iPad into an Apple store and see if they can restore or reset it for you. Depending on the error message that you get, it might be a hardware issue.

I HAVE A IPHONE 7 PLUS AND ITS HAS IPHONE IS DISABLED CONNECT TO iTUNES

Cassandra St Jules | Sep 30, 2018
Setthawit Thanatheerapong | Sep 30, 2018

If the "connect to itunes" message is coming up on your disabled iPhone 7 plus, then you simply have to connect it to iTunes and either choose to restore or reset it. You will need the iPhone's passcode or password, as well as the iCloud account password attached to the device, if it has one.

Help!! How do I get the Enter you Apple ID password ... to cancel or quit? It has been "churning" since yesterday and I can stop it or enter another password.

Cindy Kopf | Sep 30, 2018
Setthawit Thanatheerapong | Sep 30, 2018

Assuming you have an iPhone, or an iPad simply turn it on and off again. Hold the home and power button to force a reboot. If you have a MacBook, restart it. Same goes for an iMac.

battery replacement cost on an iphone 6s?

claudel rosembert | Sep 30, 2018
Setthawit Thanatheerapong | Sep 30, 2018

$79, assuming that you no longer have AppleCare for it. Edit* Apple now offers battery replacements for $29 until the end of 2018.

How much is it to replace a screen on Ipad2 mini?

Denise Mutascio | Sep 30, 2018
Setthawit Thanatheerapong | Sep 30, 2018

Apple charges $199, I believe.

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I have a 6+ I phone that needs a new battery. Do I need to make a appointment?

Mahnaz Bader | Sep 30, 2018
Bob Parkhurst | Sep 30, 2018

Yup

Any special promotion?

George Pon | Sep 30, 2018
Setthawit Thanatheerapong | Sep 30, 2018

As of now, unfortunately not. If you are still a student, wait until summer comes for student discounts.

How do I make appt with geek squad for tomorrow?

Gerry Dardinski | Sep 30, 2018
Setthawit Thanatheerapong | Sep 30, 2018

I believe that Geek Squad is located in most Best Buy locations, although none are with Apple. You would have to either walk in, or make an appointment online on their website.

Phone has a white screen. Cannot shut it off?

Cheryl Hurley | Sep 30, 2018
Setthawit Thanatheerapong | Sep 30, 2018

Hold the power or power and home buttons until it restarts. If your screen is white because of physical damage, you would have to get your screen replaced.

How to fix an iPhone that is completely turned off

Johan Stavri | Sep 30, 2017
Setthawit Thanatheerapong | Sep 30, 2018

Hold the power and home button until it restarts. You could also try to leave it plugged in overnight. If that fails, see if its recognized in iTunes. If its not recognized in iTunes, I'm afraid that its time to make an appointment with the Genius bar.

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