United States Postal Service

Category: Post office

Address: 135 Chestnut St, New Britain, CT 06050, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9:30AM–5:30PM

Tuesday: 9:30AM–5:30PM

Wednesday: 9:30AM–5:30PM

Thursday: 9:30AM–5:30PM

Friday: 9:30AM–5:30PM

Saturday: 9:30AM–1PM

Reviews

Tobias Reyes

Aug 30, 2022

Great service.Thank you Ms Ortiz.Ashanti.George and Jim the carrier and all the great clerks that make up New Britain .CT .Post Office. Humble Thanks for issues and problem solving me and my family mail problems..John.Ruth S.

Michael Almeida

Aug 16, 2022

Love being on hold for hours on end, all due to these asshats can't deliver a single package.

Hector Ortiz

Jul 12, 2022

I filed a claim on a package that was so called delivered and it wasn’t since I haven’t received it. I’m pretty sure they kept it for themself and my fail keeps getting denied.

Shellz G

Jul 12, 2022

This Post office steals packages. They take pictures of the package but doesn’t show where they left the package. I had 3 packages stolen because of this post office. I’ve tracked my packages and every time it shows it was delivered to this post office but magically my package grew legs and walked away. The person I spoke with was nice but he knows, his people that work there steals. I’m done having packages come through this post office.

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Questions & Answers

I’ve never been in a post office where the phones were ringing off the hook... yet I’ve been waiting on the phone to speak with a representative for 40mins. This must be the busiest post office in the state.

Bob B | Sep 30, 2019
Jim Williams | Sep 29, 2021

I’ve been unable to reach them by phone, too. I moved to Enfield on 12/18/20, and notified them of the change on 12/5/20 with a request to begin delivery of mail to my new address on 12/13/20 as I was frequently at the new address preparing to move at that time. But I’m still receiving all of my mail at the old address! I filed the notification online, called them directly (no answer after my first call), spoken with the mail carriers, filed a follow up/complaint online. So far, all to no avail. And as of 2/5/21, mail keeps coming to my old address! So far, it’s been 2 months!

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I been waiting on the phone for several hours to speak with someone which is BAD if someone have to speak to y’all concerning with mail they shouldn’t have to wait to long that’s unacceptable.

Angel Hernandez | Sep 30, 2019
Chris B | Sep 30, 2019

Hours..? Really? Not for nothing, hang up after 3 minutes and try again.

How to change address online no change of address forms at new Britain post office.

Dominic Hester | Sep 22, 2022
Ryan Kay | Sep 28, 2022

I still can get the paperwork for moving from the New Britain post office so I'd try again; I don't know why you couldn't. I think it has something to do with EVERYTHING BEING CHANGED TO ONLINE ONLY?!

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Why no one answer the phone??????

Griss Bonilla | Feb 1, 2022
The Collector | Feb 1, 2022

It's the federal government! Lol.

How i know the cost of shipping to overseas countries without going to post office? Especially cz i have online business and i have to know the shipping cost before i sell ,,, waiting your answer (:

lily gifty | Sep 30, 2019
ThousandGrams23 | Sep 29, 2020

Did u try the website?

Why there was no mail on 46 Oakwood dr new Britain ct

A Google User | Sep 30, 2019
Chris B | Sep 30, 2019

Do you have a mail box, name on your box, improperly addressed mail from senders, dog loose on your property, blocked box with no access.... or you didn't get mail today, it happens.

I have a complain about the mail lady that delivers the mail to 75 Martin Luther King her job is to deliver the mail not to b knocking on doors telling people to put the music or the TV down

Maribel Gonzalez | Sep 30, 2019
Chris B | Sep 30, 2019

Don't know anything about that.

Do you need a social security card when applying for a passport?

Michael Howard | Sep 30, 2019
Orlando Cruz-Rivera | Sep 30, 2019

No.

How much cost a stamp when you're trying to send a letter to someone

Kristyn Seuffert | Sep 30, 2018
Rajesh Patel | Sep 30, 2018

50 cent

Do you need an appt for passports?

Jenifer Long | Sep 30, 2018
Lori Strom | Sep 30, 2018

You can walk up - some locations you can schedule an appointment online but I don't think you can here. Note that passport hours are different Mon - Fri 9:30 am - 3:30 pm and Sat 9:30 am - 12:00 pm. They also do passport photos here and the hours are the same as the passport walk up hours

Can you send package overseas by ship?

Dorina Suciu | Sep 30, 2018
Laura Domizio | Sep 30, 2018

Yes

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Do you shut down for lunch?

Carmen Rodriguez | Sep 30, 2018
Nicola G | Sep 30, 2018

No, they don't. (In fact, lunchtime seems to be one of the busier times there.)

Need to bring a complain where can I do it

Carmen Castano | Sep 30, 2017
Greg Petridis | May 2, 2022

Ask to talk to the supervisor and fill out the form

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