SEPHORA

Category: Cosmetics store in New York

Address: 557 Broadway, New York, NY 10012, USA

Phone: +12126251309

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Dineen Markey

Sep 23, 2022

A lovely woman named Linta helped me find the perfect concealer and took time and care out of her busy day in a very busy store- so appreciative!

hanacia

Sep 16, 2022

When I went there today the register person with black hair (likely of asian trait, I am Asian too so don’t accuse me of anything) who is second to the most right is so rude. First asked if I am a member I said yes she asked me to type the phone number on the pad I did then she said I am not a member. Okay fine I can check out without getting points. She then asked if I need a bag I said no then she rolled her eyes at me and pretending she did not understand what I am saying. Throw the receipt at me after I paid. Didn’t say hello or thank you or anything while checking out, making me super uncomfortable and left me wondering why I would spend money there just to have this horrible experience. You guys need staff training or you probably shouldn’t hire someone that just keep giving attitudes to the customers. She was paid to be there, very bad experience wouldn’t come back again

JUSTKOZ

Sep 3, 2022

It's alright. I wish you guys had samples again because there are amazing perfumes I was planning on buying, but everyones body and environment are different. One fragrance could last over 2 hours on some and 30 minutes on me. And if I had a sample, I could let my sister and mom smell so I could determine if they liked it to buy the full bottle for them as a gift. You guys are just losong out on money and customer satisfaction. Maybe limit it to 2 samples if you are worried customers abused it or have some sort of barcode tied to each person and only people with accounts could get samples and limit it to 2 per month or something. Just please bring it back.

Marcela Moure Etchart

Sep 1, 2022

You find everything for skin care, hair, face. Fragrances, cosmetics. Excellent attention

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Questions & Answers

If you cant go to sephora on your birthday, can you still get your birthday gift another day?

gloria Jewels | Sep 29, 2020
DJ SCORPIO242 | Sep 29, 2020

Yes you can

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I brought a product at one sephora, can I return it to another Sephora?

Brenda Price | Aug 30, 2022
Myra Quinones | Aug 30, 2022

Yes

What are the Covid safety practices like here?

Anonymous | Sep 29, 2022
N'soligne Jon Paul Lauriano | Sep 29, 2021

For this location masks are to be worn by all shoppers and staff. Once you enter you have the option of using hand sanitizer. Once the store is too crowded I do belive they begin making people wait outside.

Do you sell Tom Ford cosmetics?

Olena Masliak | Sep 29, 2020
Jerry Nunes | Sep 29, 2021

Yes

Is there parking?

Jennifer Vidals | Sep 30, 2019
Jerry Nunes | Sep 30, 2019

No

If I pay for the whole makeover, and if yes how much would cost me.

Iris Figueroa | Sep 30, 2019
DeHarrison Rice | Sep 30, 2019

$50 which can be used on make-up, skincare and fragrance

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