Supreme Collision

Ron Dilling

Took my 2020 Tesla S in for repair to the rear bumper and fender. They finished within 2 days which was great. Upon pick up I inspected their work I noticed the bumper and fender didn't align properly. They made an adjustment immediately and it looked fine when I left the shop but is now misaligned again. While driving home a rear tire went flat. Can't say for sure but most likely picked up something at their shop. Tesla arranged to have the car towed to their service center for the tire repair. Also, there are areas of overspray on the car. Having the car detailed today to remove it and refinish for $200.

Deborah Silver

NOT WHAT THEY USED TO BE! Our car was rear ended April 26th, 2022. We immediately took it to Supreme Collision because of previous positive experiences with JR. They went over the car and gave us an estimate, telling us to bring back the car May 2, 2022. We reached out to the insurance company and got approved for additional funds so OEM parts could be used. They send us a message on the prior Friday, telling us to bring it in on May 16, 2022. We reminded them we had an appointed for the 2nd. On June 10, 2022 the car was picked up. The rear left tail light that was supposed to be replaced with OEM parts, was chipped on one side and full of moisture on the other. The trim that’s goes the width of the car was put on wrinkled. The truck did not line up properly. We were told they could not find an OEM trunk. The headrests that expand on impact where not replaced. The rear door actuator was not replaced. Part of the bumper was not painted. We were then told to bring it back on the following Tuesday. On June 21, 2022 we were told the car would be done. The headrests were replaced and the rear light and trim were replaced. When asked about the actuator, JR told us the insurance company declined that and we could get one on our own for $395.00! The difference in the spacing of the trunk is within means. I work in the jewelry industry and 2mm compared to 5mm is significant. We called the insurance company the next morning to find out Supreme Collision never requested the actuator!! 08/03/22 Unfortunately, when we first picked up the car, we were not informed of the backorders. We were given an uncomplete vehicle. We have since called the insurance company about the actuator and they graciously agreed to replace it, which was done at the dealership.

Taylor Smith

I had a fantastic experience with supreme auto. Very genuine and honest guys, I didn’t feel I was being taken advantage of at all. They communicated promptly as needed. I will definitely be taking my BMW back for any services I need. It’s really nice to feel your car is in good hands and to trust the guys fixing it! I needed a new AC belt, blower and compressor on my BMW. I don’t typically write reviews but I am truly impressed and happy to have found a place I trust for my car, it can be hard to find for BMWs at times, I can’t just take it anywhere, so I hope this can help any other BMW owners needing work done in the area!

Nicole Smith

I had some pretty big scratches to get fixed. They were done in less than 24 hours!!😳 My car was also washed and detailed, and I was able to leave my rental at the shop. The process was so easy. Amazing service and work!! 👏🏼👏🏼