Down To Earth Living

Kathryn Donnelly

Incredible selection and service! The folks are awesome here and so knowledgeable and helpful. Laid out beautifully and even a treat for a visit to get ideas!

Yvonne Schweizer

Always a pleasure, great selection and the staff is 100% helpful, friendly and knowledgeable!

Rob Laub

We purchased an outdoor furniture set 3 years ago and this spring when we took the furniture covers off, we saw that the weaving on our love seat had completely separated. We contacted Down to Earth about this and worked with Connie. She looked into it and learned that the manufacturer had been bought out by another company and no longer carried this line. They also told Connie that the weave only had a 1 year warranty. As you can imagine this was very upsetting to me since my expectation would be that my furniture would last more than 3 years (with light usage). Connie spoke to the owner, Stuart, who explained that since the manufacturer is no longer selling this product, they were limited in what they can do. However, he said they would like to help us with replacement furniture which they would discount accordingly. We went into the store and Connie helped us find another love seat from a different set, which, while not the same, looked like it would work with the other pieces we had from the original set. Connie spoke to Stuart (the owner) while we were there and he said he would give us the piece as an even exchange. We were so happily surprised and impressed with this result. Down to Earth stood behind their products, and while they had no obligation to do this, provided a replacement for no charge. I cannot say enough about what a great experience and outcome this was. We are so appreciative to both Connie and Stuart for the way they worked with us and resolved this issue. Thank you to both.

R S

Great selection of plants at good prices. Staff was very helpful and pleasant.