St Johns County Utilities Department

Category: Water utility company

Address: 1205 FL-16, St. Augustine, FL 32084, USA

Phone: +19042092700

Opening hours

Sunday: Closed

Monday: 7:30AM–4:30PM

Tuesday: 7:30AM–4:30PM

Wednesday: 7:30AM–4:30PM

Thursday: 7:30AM–4:30PM

Friday: 7:30AM–4:30PM

Saturday: Closed

Reviews

MARK KONICK

Sep 13, 2022

They are the BEST

Ali M

Jul 28, 2022

Terrible customer service

paul Kirkham

Jul 27, 2022

Terrible policy regarding customer service. I have a water leak from or by the meter and I had to pay 30 dollars up front. They wouldn't add it to my bill. They said someone would be out today but couldn't say what time and said I wouldn't get a call when they were on the way. Man was here quickly and professional and courteous. Too bad the folks answering the calls and setting policy are unsatisfactory.

Victoria Redig

Jun 14, 2022

Exceptionally kind customer service. Above and beyond!

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Questions & Answers

Do you have to give a 30-day notice to have your water shut off before you move

Trish Weinmann | Sep 29, 2021
St Johns County Utilities Department | Sep 29, 2021

No you do not. A minimum of 24 hours notice is recommended but it can be done same day if requested prior to 11 a.m.

Have you painted blue lines in my grass, why?

Barbara Colee | Sep 29, 2020
Dan Bushnell | Sep 29, 2021

They do that to indicate where the water lines are, so they don't get damaged when digging is going on.

Does St John's Water have an app?

Joe Engelman | Sep 30, 2018
Jacob | Sep 30, 2018

No, they do not have an app.

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