Port St. Lucie Utility Systems (available 24/7 by phone, call to schedule in-person appointment)

Category: Water utility company

Address: 121 SW Port St Lucie Blvd, Port St. Lucie, FL 34984, USA

Phone: +17728736400

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Patricia Kopelakis

Sep 23, 2022

Very pleasant when I call

Vickymouse

Sep 23, 2022

Had a running toilet issue that ran my bill up to an outrageous amount. The city communicated with me throughout the entire process and helped me so immensely. I'm incredibly grateful for their help!

Mike Furbee

Jun 8, 2022

Terrible customer service

Stephen Zentz

Jun 2, 2022

We called to have the water switched over into our name, from previous tenants and had the misfortune of speaking with Nichole, who lacks customer service skills and voice volume. When I told her I was having difficulties hearing her or asked to clarify details, she simply repeated, in the same low, monotone voice that she'd previously said... like a robot.

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Questions & Answers

Map of areas having sewers and city water

Ronald Cerreta | Sep 29, 2018
Jimmy Maldonado | Sep 28, 2020

Sure thing, Ra's al Ghul 🦇

Hi I am a Realtor, looking for information on how much it is to hook up water/sewer if it is at the curb, but the house is currently on septic/well? Also what areas in PSL still need to have pipes rain for water/sewer?

Elaine R. Davis | Aug 29, 2022
Port St. Lucie Utility Systems (available 24/7 by phone, call to schedule in-person appointment) | Aug 29, 2022

Conversion from well to City water is $2,094.00 plus a $50.00 deposit and $32.50 recording fee (if a loan is being applied for) for a total of $2,176.50. The monthly payment is $17.45 for 120 months. Conversion from septic to City sewer is $5937.00 plus a $90.00 deposit and $32.50 recording fee(if a loan is being applied for) for a total of $6059.50. The monthly payment is $49.48 for 120 months. Conversion from well and septic to City water and City sewer is $8031.60 plus a $140.00 deposit and $32.50 recording fee(if a loan is being applied for) for a total of $8204.10. The monthly payment is $66.93 for 120 months. As far as specifying the areas where pipes still need to be run, we ask the customers/realtors/builders to call us at 772-873-6400 with a specific address, as areas may have some streets with the ability to convert to water/sewer and some streets that are not available at this time. Thank you!

Is the Water in Del Webb Tradition hard or soft? If hard to you recommend a water softener for the home. I previously lived in Broward County, Miramar and Pembroke Pines and spent almost 30 years without a water softener,

Steven Goldman | Jan 31, 2022
Port St. Lucie Utility Systems (available 24/7 by phone, call to schedule in-person appointment) | Jan 31, 2022

Thank you for contacting Port St. Lucie Utility Systems. Our Laboratory Supervisor has provided the following information regarding your inquiry: The City’s drinking water is considered moderately soft (60 – 80 mg/L as CaCO3) and as such does not need to be softened. Some customers like water without hardness because it helps reduce the amount of detergent that is used on a daily basis. We do not recommend the use of water softeners in part because they remove the chlorine from the water which is used to prevent regrowth of bacteria in the piping systems and upset the chemical balance of the water making it more corrosive. Additionally the initial costs, of a softening system, can be very high, plus the monthly maintenance costs. The decision is left to individual but I would recommend that they look into the pros and cons of a water softener system when attached to a public water supply. Please let us know if you need more information. Thank you!

when is my billing date and how much?

Margaret McDermott | Sep 28, 2021
Port St. Lucie Utility Systems (available 24/7 by phone, call to schedule in-person appointment) | Sep 28, 2021

Thank you for contacting Port St. Lucie Utility Systems. I'm glad someone was able to answer your questions over the phone. Please don't hesitate to reach out with future inquiries. Have a great day!

What type and size of outdoor shed I don't need a permit

Port St. Lucie Utility Systems (available 24/7 by phone, call to schedule in-person appointment) | Sep 28, 2021

Hi! You have messaged the Utility Systems Department, your water and sewer provider. The Building Department will be able to answer your question.They can be reached by calling 772-871-5132. Thank you.

What Department in Port saint Lucie handles the trimming and mowing of the areas behind residential homes ? By canals?

Linda Gaudette | Sep 28, 2021
Dawn Pecci | Sep 28, 2021

I believe it's St Lucie County, Public Works Dept.

Is the trash and recycling being picked up today?

Kelly Brown | Sep 28, 2021
Port St. Lucie Utility Systems (available 24/7 by phone, call to schedule in-person appointment) | Sep 28, 2021

Thank you for contacting the City of Port St. Lucie. Trash and recycling pick-up will run as scheduled Monday, Nov. 9. If there are changes, we'll post them at www.cityofpsl.com and on our social media platforms. Be safe, Port St. Lucie!

Woke up this morning had water all over the house don't know where it's coming from who do I call

xiomara solano | Sep 28, 2020
Port St. Lucie Utility Systems (available 24/7 by phone, call to schedule in-person appointment) | Sep 28, 2020

Please call Utility Systems Connection Support at (772) 873-6400, and a representative can assist you. Thank you.

My Swimming pool has several leaks they have drain the water to repair several area`s. Do you have a program for discounted water when refilling?

Tom Farish | Sep 28, 2020
Port St. Lucie Utility Systems (available 24/7 by phone, call to schedule in-person appointment) | Sep 28, 2020

Thanks for contacting us! We offer adjustments for pool fills. Contact our office at (772) 873-6400 for more information.

are they open Monday

myrtise losier | Sep 28, 2020
Port St. Lucie Utility Systems (available 24/7 by phone, call to schedule in-person appointment) | Sep 28, 2020

Yes, the City of Port St. Lucie and the Utility Systems Customer Service Office are open on Monday, Oct. 14.

Is this the right place to turn on electricity to a condo?

Dennis Giammalvo | Sep 29, 2019
Port St. Lucie Utility Systems (available 24/7 by phone, call to schedule in-person appointment) | Sep 29, 2019

Thank you for contacting us! You’ll need to contact FPL for your electric service at fpl.com and click on the “Start Service” link.

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