Quality TV Sales & Service, a DISH Premier Local Retailer

Kevin Kelly

Great partner for years now.

Sandi Text

Quality TV came out to install our Waveform MIMO 4x4 (for internet) and WeBoost (for cell phones) antenna systems on Feb 20, 2022. We now have wifi speeds from our Arcadyan cellular gateway in excess of 300 mbs down (formerly 20's-40's) and 9 mbs up (formerly 5). This translates to HD streaming on our big screen TV. What a picture!! The Waveform out did my expectations. Our cell phones now have 2-3 bars inside the house (used to have 0-1) and WITHOUT wifi assist we are seeing high 20's mbs down, 4 mbs up. That is FOUR times better on straight cellular than we had before the WeBoost antenna install. When wifi assist is turned on using the improved wifi system, our cell phones speeds are 300/6-7mbs with pings in the 30 to 40ms. Not only can we make calls inside our home, but we can use our phones as hot spots. Mike's Quality TV family business has a strong commitment to serve his community. He is keen to serve the needs of rural households like ours who live on both sides of the Myakka River and have no options to get stable broadband internet or cell signals inside their home. Every interaction has been pleasant and professional, from my first email to Mike, then meeting with Alex at the store to identify possible solutions, and ending with Brian coming out for a "signal check" and need based installation. Brian's knowledge and experience is top tier. His communication style is clear and understandable. He not only installed both exterior antennas, he also disassembled the Arcadyan cellular gateway and connected the 4 terminations coming off the Waveform's cable. He had the foresight to organize his workload so that the gateway was able to complete it's hour long cycle checks which meant Brian could tweak the directional aim of the external panel to capture the best cellular signals. We had on LTE band before the install. After install we also have 5G band n71. Together they are giving us internet speeds we never could have imagined and pings well under 50ms that allows us to run our VOIP home phone system. We no longer deal with the daily stress of not being able to place and receive health care phone calls. It's a great feeling to know that in an emergency we can now dial 911 from our home. Being able to stream entertainment without buffering and the ability to Zoom with our family across the US is icing on the cake. We are so looking forward to our next appointment of installing a TV antenna.

Christian C

Quality TV really has lived up to its name. I like the family owned atmosphere whenever I stop in to check out the latest technology. They have everything!

Cynthia McDonald

It was a wonderful experience from start to finish. When Mike answered the phone and walked us through the entire process and then his team came out and did the install they were nothing but professional and extremely helpful explaining everything to us. We are not real tech savvy but once they were done we felt like we had a great understanding of how everything ran. Being newer to the area we were concerned about being taken advantage of and we definitely did not feel that with this company!! Would highly recommend!!!