Tory Burch

Stephanie Folsom

UPDATE: LEONARDO called me yesterday from the store and helped in every way possible. He saved the store in my perspective and is a huge value to the Tory B brand! I wasn’t given the semi annual sale price on the two pair of sandals I purchased. A day after I bought them I went to put a pair on and when I opened the box there was only one shoe AND it wasn’t even my size. I’ve called the store multiple times and no one answers the phone. I’ve called Tory Burch customer service 4 times and they said they’re following up but still no resolution. The store incident occurred was 5 days ago.

Ne'kea

Very pleasant experience. Unsure about the other reviews and saying staff base their customer service off appearance, I beg the differ I literally looked like I was running to the hardware store & was treated very kind. SA were professional & very insightful. They were also quite friendly.

alex shah

We visited for a quick purchase. However, they made us wait outside for almost 1 hour., there was only one customer in the store. Their policy needs to change if they want to do business. They could be more creative in their social distance policy. Nothing Against the staff.

sophie hudson

Great experience! Lovely ladies took great care of me - returned a pair of shoes that I bought online and ended up exchanging for 2 pairs! Here is a tip - go to the mall right when it opens and it is like having your own personal shoppers!