Spring Smiles

Category: Dentist in Holly Springs, North Carolina

Address: 242 S Main St #208, Holly Springs, NC 27540, USA

Phone: +19197531280

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: Closed

Saturday: Closed

Reviews

Tracey Brookes

Sep 9, 2022

I do not typically leave reviews. Most of the staff here was amazing, kind soothing and simply great. We came in while back with my young son, he is high functioning. Almost everyone helped him so much. There was however one staff member, he was simply not comfortable with. So unusual for him as he loves everyone. I thought it was his nerves, then I saw their exchanges. She was very unprofessional with him her demeanor and the way she spoke to him was not very kind. She was blonde I will not state her name; though i will never forget it. As I recall she was fairly new, we were in a while ago. I have not left comment until now, due to hoping someone else would. I've have been checking and no one has so, here I am. Please ensure your staff is properly trained for special children and their needs. This member of your staff was not. Hopefully she has been retrained or has found other more fitting employment. Again I am regretting waiting for so long to leave this comment. Please if you go here and have a blonde as a hygienist take note of her behavior and If needed please mention it, do not wait hoping someone else would. Or simply ask for someone else, I regret I did not do that. I am sorry, again the rest of the staff is amazing. We have not been back due to her and never will be. I am sorry for that, because the rest of the staff is amazing. ***********I have since changed my name due to marriage, my child's last name is not the same as my current one. I would not be in your records. We have since found a location and team that ALL are great. So thank you for your attention, however use it for your staff. Let them know, what they say in front of patients and how they treat them matters and sticks with them, epecially children. Again I will say the rest of the staff was fantastic. But I would not risk coming in for another visit, due to my prior experience with the one hygienist. I would not put my child through it again. We have moved on, however as a business owner myself, I would want to know if my staff was not up to par. Thank you for your time, clearly you care about your patients, too bad the entire staff does not.

Ashley Winstead

Jul 11, 2022

Everyone at Spring Smiles, from scheduling my first apt to the visit with Dr. Duncan, was just wonderful to deal with! Darcy made me comfortable and up to speed with her findings during my exam and I felt very informed when I left and confident in the guidance I received from Dr. Duncan in choosing a treatment plan moving forward. I will be recommending Spring Smiles to all my friends and fam and look forward to my next visit!

Mackenzie Smith

Jul 5, 2022

Everyone at Spring Smiles is professional and personable. This is the best dental office I’ve been to hands down!

Natalia Gonzalez

May 16, 2022

One of the best cleanings and appointments I’ve ever had! The staff is so attentive and polite. Dr.Duncan is so knowledgeable and I felt like I learned so much about how to incorporate better lifestyle habits to support my dental health. Overall an amazing place and I will be returning for follow ups

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Questions & Answers

I saw on your website that you request payment in full, why is that?

Spring Smiles | Apr 1, 2022
Spring Smiles | Apr 1, 2022

We do not want insurance companies dictating your dental treatment or your health outcomes. We do not want the insurance company in the middle of our relationship with our patients, for your insurance policy is a contract between you (the insured) and your insurance company. Our patients deserve a certain level of care, and our main goal is to ensure that we provide this as seamlessly as possible. We ask that you pay in full and we will file the insurance on your behalf so that you will receive the payment.

My child snores, how would you suggest I begin to eliminate that habit and encourage better oral habits?

Spring Smiles | Apr 1, 2022
Spring Smiles | Apr 1, 2022

Snoring is never a good sign, especially in children. We are happy to set up a complimentary Myobrace consult to see if your child would be a candidate for the program. The Myobrace is proven to reduce snoring and to encourage better oral habits.

Do you do SMART mercury removal?

Spring Smiles | Apr 1, 2022
Spring Smiles | Apr 1, 2022

Yes, we do proper mercury removal. We are trained/certified through the IAOMT and take proper measures to reduce/eliminate mercury aerosols.

Are you on social media?

Spring Smiles | Sep 28, 2020
Spring Smiles | Sep 28, 2020

Yes we are! You can find us on Facebook and Instagram! @Springsmiles

Do you see kids?

Spring Smiles | Sep 28, 2020
Spring Smiles | May 31, 2022

Yes, we see all ages. We see the majority of our child patients through hygiene. We do very limited restorative work on children and have a great pediatric office we work with. We specialize in Myobrace and this is a great device that strengthens children's jaw and encourages positive oral habits (tongue placement, jaw growth, grinding).

What insurance do you take?

Spring Smiles | Sep 28, 2020
Spring Smiles | Sep 28, 2021

We accept and will file all PPO insurance policies. Call for more information, all plans are different and we would be happy to answer any questions. We also have an in house saving policy that would probably be better than most individual insurance policies.

Where are you located on S. Main Street?

Spring Smiles | Sep 28, 2020
Spring Smiles | Sep 28, 2021

We are located on the back side of the Town Commons building on Main Street downtown Holly Springs. There is a parking deck on the backside of the building and we are on the second floor.

Are you a holistic practice?

Spring Smiles | Sep 28, 2020
Spring Smiles | Sep 28, 2021

Yes, Dr. Duncan is a holistic dentist. We work closely with the IAOMT and if you check out our website, you will see that we have been certified by the IAOMT. We also practice SMART procedures and have fluoride free options with our products. We also use products with little to no BPA.

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