Duke Energy

Category: Utility contractor

Address: 1 Turner St, Raleigh, NC 27607, USA

Opening hours

Sunday: 9AM–5PM

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

Kelsey Mallah

Apr 1, 2022

The Duke Energy website is insanely slow, I don't understand why such a big company has such a terrible website

Alex Hawkins

Oct 12, 2019

Duke. You are my most frustrating bill to pay. Why do you make it as hard as possible to throw money at? It makes no sense. Your call center never answers the phone, your bill pin never registers as correct when trying to use your poorly optimized web page, which makes paying you only possible with SpeedPay, and their $1.50 fee. If anyone has thought about moving to Raleigh, I'll be leaning your company into my cons list.

Mirlene Barbosa

May 21, 2019

I just spoke to Tatiana on the phone who is Extreamly Rude, She basically said it was 7 o'clock and she was not able to help me Because they close .I asked to speak to the manager she's put me on hold then hang up

Timothy C

May 3, 2019

Can't view past bills their website sucks

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Questions & Answers

Why is service out at 40/42??

Charlotte Sasser | Sep 29, 2018

Mansoor | Sep 29, 2018

Who knows..

What method of payment will not cause me to incur a service charge? I CANNOT believe that by paying online I am subject to a service charge of $8.50 by the vendor.

Shannon Wentworth | Sep 29, 2018

Mansoor | Sep 29, 2018

Use yur checking account 2 pay

Why is the lights off in the Hunter's Mill subdivision of Cleveland zroad

Willie W | Sep 29, 2018

Mansoor | Sep 29, 2018

Thy didnt pay bill? I dont know

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