Administrative Concepts, Inc. (ACI)

Category: Business administration service

Address: 400 Campus Dr Suite 300, Collegeville, PA 19426, USA

Phone: +16102939229

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: Closed

Reviews

Ashley Bignell

Aug 23, 2022

If I could give zero stars I would. This is a Fraud and they will Scam you. This company has third party employees that scam people for sport. They make cancellation of their services very confusing and between the lines and are Not good at being Honest. They charged my mom for years until I caught them continuing to collect payments for a service that was officially cancelled. They have people cover for them.

Maribel Martinez

Aug 16, 2022

After my review (below), they paid the claim accurately so I'm increasing their stars. I made a claim over 2 months ago, providing them with everything they need. They have done NOTHING but acknowledge that the claim was received. No payment has been made to me. They seem to be a ripoff. I only gave one star because I could not give zero. DO NOT USE THEM!!!!!. I have replied to the companies response to my review. Let's see if they do the right thing

adrian geiman

Feb 22, 2022

This company and ASIST CARD or STARR ASSIST are an SCAM, don't lose your money

Dylan Tibor

Jan 20, 2022

This company is an administrative nightmare! You can never get a hold of the right department, the hood times are outrages. They give you the option to leave a voicemail but they never call you back. When do Dina get a hold of human they are rude and keep repeating the same useless answers. I’m sure they are reading from a script

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Questions & Answers

What durable medical equipment companies are participating with your plan for CPAP devices and supplies?

Adekemi Washington | Sep 28, 2021
Administrative Concepts, Inc. (ACI) | Sep 28, 2021

Hello Adekemi, Administrative Concepts, Inc. (ACI) is a third-party administrator that processes medical bills on behalf of insurance carriers. If you are currently enrolled in a plan that ACI administers, please contact our Customer Service Department at 888-293-9229 so we may assist you with questions regarding your benefits and eligibility. Thank you!

I have bought a health insurance plan for November and December. Will this company use personal information such as SSN in an illegal way ? Because it seemed like they are dishonest.

Esraa Al khairi | Sep 28, 2020
Avram Hammer | Sep 28, 2020

Personal information is handled with upmost care and following all HIPPA laws. ACI is a third-party adminstrator for multiple insurance companies and brokers, which means we process claims and paperwork for the sellers and carriers of insurance

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