Sequoia Sandwich Co

Michael Scott

Good sandwiches. A bit pricey. They seem to be getting slower and a lot more expensive.

Samantha Quinones

Have been a long time customer and love the food, but recent customer service experience at Rosedale Hwy location was poor. 3 of 4 sandwiches were made incorrectly for our to go order. Returned back to the shop an hour after we picked up and the supervisors said they couldn't fix the order because we hadnt called right away (Brylee and Raymond), they offered a dessert for the inconvenience for the order which was over $50. We just wanted the correct sandwiches. They gave us the cell # for Manager Wendi who then said she would mail us giftcards for the order but never did. Followed up with Wendi again and now she is saying her district manager is responsible for sending the giftcards (still have not received almost 3 weeks later). Overall customer service at this location has gone down hill since change in ownership.

Brenda Moore

Flavor wise, I love the flavor of their sandwiches, yet, they could make it a lot better in the presentation and the care they put into making them, meaning, they verily put any mayo/dressing on the bread, the presentation of the sandwich loooked like they just throw it together in a hurry. Customer service wise, it is embarrassing. The cashier was rushing through the order, questions to her were answered as it was a bother to her and like she had no time to answer, even though there were no other customers waiting. Not only that, but continuously looking at her cellphone while we were ordering. Never offer any items to go with the meal, it was always "is that all, is that all". As soon as we paid, she resumed to her cellphone activity right in front of everyone. Another staff member, chewing gum in the front, mouth wide open, customers waiting to ask her for items to out their food to go while she is busy talking to the cashier that was on her cellphone. Both laughing, having a good time while customers wait. I definitely enjoy the flavor of a good sandwich like sequoia's, but for the price, the laziness and carelessness of the staff, I rather make one at home.

Francis astronomo

Good sandwiches but the cookies is where it's at.