Chase Bank

Maria Gutierrez

what is goin on with CHASE ...NO TELLERS 4 BANKERS AT THERE DESK AND THEY ARE TAKING FOR EVER TO HELP ME OUT TO OPEN AND ACCOUNT

Evis Mcmahon

Staff courteous and very helpful

B B

Average service not enough workers very detached from your needs

PJma Sum

Management Failure! Went into this bank on west Hemet to do some deposit, a check. I have been using this bank for over the past 9 years. Yes, all through the past 7 years of doing business there, I have never experiences with any difficulty with any of the clerk. They recognized me just as I also know them from our business encounters within the bank branch. However, last year thing changed for the worst, where two of the clerks hassled me about my ID each time I ask for some print out. Even though I entered my security code and provided them my address and name and driver license #. Yet, the clerk will not get me a print out of my account. Still insisted that I produce an ID, which I pulled it out and show him, but he is not satisfied with me just simply show him the ID he wanted to put his hand on it. The clerk the next window stated that she know me and would not ask for ID because I have been doing business there for many years. I requested to speak to a manager. When the manage came and stated in my face that she does not know me and I have to produce an ID. I was surprise to hear that she, the manager, does not know me even though I did many businesses over all those years. How could you do business in such a way? You are in this kind of business to get to know the clients that you work with day after day, and yet you have the audacity to say that you don't know the client who is doing business with your bank for the past 9 years? I hope someone in the management look into this matter before she brings down the business and the good relationship between this bank and the client, like myself.