Best Buy

Category: Electronics store

Address: 12133 Mall Blvd, Victorville, CA 92392, USA

Phone: +17602615741

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Sara Morning

Sep 26, 2022

Great store, knowledgeable team members always lead me to the best choices!

Ron Valentine

Sep 23, 2022

Nice selection easy to shop . Salesman was helpful and courteous , things appear nice and clean . " Stay healthy - Be smart "

Gregg Perez

Sep 23, 2022

Friendly customer service

charles

Sep 18, 2022

It was nice good customer service

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Questions & Answers

Do these cowards let you in the store yet?

Appy Van | Sep 28, 2021
Dan | Sep 28, 2021

Please be respectful, and patient during these trying times. Most places have had to employ modified systems and require masks for everyone's safety.

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Does best buys carry dvd

Doug Fox | Sep 29, 2018
Adam Tourgeman | Jun 30, 2022

Yes you can. If you order something and its not right before closing and you are local a third party company called "Shipt" will pick it up and deliver but I believe its only with certain products. Big items that cant just be carried I am pretty sure aren't eligible. Ram, hard drives, and other small things are items they have delivered to me.

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Can you get same day delivery

Myeshia Hackett | Sep 29, 2018
Sharon Vickery | Sep 29, 2018

Not sure I bought a computer but I brought it home myself.

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Will Best Buy recycle my old TV? If so where do I drop it off?

Joe Palumbo | Sep 28, 2021
Kapitain Downing | Sep 28, 2021

Yes best buy will recycle any old electronic, just walk in and say you want you want to recycle and they'll gladly take it.

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Do you have a Jitterbug cell phone representative on site?

Lisa Hearnsberger | Sep 28, 2020
#PLAYRUST #TEAMNOSLEEP | Sep 28, 2020

No but any of the salespeople for phones can help you.

Do they recycle printer cartridge?

Sam Toler | Sep 29, 2019
Tracy McCormick | Sep 29, 2019

No

Do you’re employees alywas act like they hate being there ??? I mean I understand why for only being there for 5 min but still they try to look happy

john carmichael | Sep 29, 2019
Ericka n. | Sep 28, 2020

Maybe they love being there but customers are just rude and can make it hard to enjoy the day.

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Do you always charge full price of Incomplete sets ? Or was that just me ?

john carmichael | Sep 29, 2019
Adam Tourgeman | Jun 30, 2022

Nothing gets sold as incomplete and if it did its sold at a discount. For instance, if you want a 3 dvd set of the jurassic park series but someone has stolen a dvd out of it, once we noticed the item was on the shelf like that it would go to store security and then to returns. You also have to look at MSRP so if the box said $29.99 Steelback Jurassic Park Trilogy movie set but only had 1 or 2 dvd's in it then yes we wouldn't be able to sell it at all, even at a discount. If something says it comes with the correct number of items then we will not sell it at a discount.

Are any of you’re employees actually trained and we’re stuff is at or is it always up to to find what you’re looking for ?

john carmichael | Sep 29, 2019
Adam Tourgeman | Jun 30, 2022

Hello John, I used to work in GeekSquad department and I can tell you for a fact that everyone in our department knew what they were speaking of and its more corporate who doesn't allow us to do certain things due to liability which is why we look incompetent but rest assured everyone in every department (unless they were filling for someone who called out) is very well versed in the items they sell. We did have training on new products and we had to know about the area we worked in before applying. When it comes to the items in the store, they get moved around sometimes overnight by our stocking staff and the regular employees dont know that happened or havent been told until we get yelled at for pointing someone in the direction where it used to be. There is a App you can download where you just type in what product your looking for and it will tell you the row but sometimes those arent even up to date 100%. We do apologize.

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Does every customer get treated like they stole something when try to return it ?

john carmichael | Sep 29, 2019
Adam Tourgeman | Jun 30, 2022

Hello, I used to work at Bestbuy and I can promise you when returning an item, if you do not have the original receipt, card it was purchased with, or trying to bring something that was obviously damaged back in you will face a straight no on our end. Its wild if you could see how many people have returned 10 year old tvs in a box for a newer TV and just acted stupid when we opened the box to find out the tv in the box was not the one that originally came in it. We just deny it and move on with our day. Always have a copy of the receipt or the card it was bought with when returning items. If you have an account with Bestbuy on file, you can use that during purchases and you will always haver a receipt under your phone number in case you ever need it. We did have to make sure the product was the same, even a single serial number can make it unreturnable.

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I was wondering if you can replace my plantation hdmi port because it’s damaged?

Andrew Mendoza | Jun 30, 2022
Charlotte Lutz | Jul 30, 2022

Did you mean playstation?

Does best buy refill ink cartridges?

Danny Will | Dec 2, 2021
Adam Tourgeman | Jun 30, 2022

In order to make more money, most printing companies include a little chip on each ink cartridge that tells the printer what color is inserted or if its full or empty. Once your ink cartridge is empty you cannot refill it and reuse it again directly. There is a slight trick with this though. If you have two store bought cartridges, you can drill a hole and replace the ink on a second cartridge and insert that, then when that second ones empty drill a hole in the first and refill the ink in it and place that in. Because its seeing them as different cartridge "chips" each time you can do that for as long as that method keeps working. They sell refill kits with rubber stopers for this method but I have heard some horror stories with them. Refill them at your own risk.

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Looking to buy ps4 at store but never available 😕 how could I get one cause been waiting to be at store

Mario Rodriguez | Dec 2, 2021
Adam Tourgeman | Jun 30, 2022

They do randomly become restocked but employees wouldn't know. There are 3rd party websites for newer consoles that show restocking as they have insiders in the stores or you can buy them online from Ebay and what not but Ebay is always a gamble in quality or item being damaged etc.

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Do they have a photo printing department

Therin Webber | Dec 2, 2021
Adam Tourgeman | Jun 30, 2022

No Bestbuy does not, I would head over to Staples if you are looking for services like that.

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How to cancel appointment with the Geek Squad without waiting on the phone 30 minutes..

Grace Rogers | Nov 2, 2021
Carlos Herrador | Nov 2, 2021

Go to website and cancel or change the appt.

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What are the Covid safety practices like here?

Anonymous | Sep 28, 2022
Laura Ybarra | Sep 28, 2021

Wear a mask

do you guys do headset jack repairs my headset has been acting up lately and its my fault I accidently tugged my jack and my head set fell off my head and now the jack has too be set a certain way too hear out of the left earphone

BlueFlame | Sep 28, 2021
Linda Diana Kohler | Sep 28, 2021

Did you get the protection plan from geek squad? If yes then you may be able to get the headset replaced

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Does Best buy carry Samsung s21 charger?

Betty Kosasih | Sep 28, 2021
Linda Diana Kohler | Sep 28, 2021

Yes they do

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Do they fix Cromebooks?

Kima Russell | Sep 28, 2021
Linda Diana Kohler | Sep 28, 2021

As long as it was purchased there and you paid for the geek squad protection plan

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When ps5 caming out ?

edgar hernandez | Sep 28, 2020
chion sailor | Sep 28, 2021

November 12.

Can you walk in to buy stuff?

Antonio Ibarra | Sep 28, 2020
Ericka n. | Sep 28, 2020

Yes the store is now open til 6pm.

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Can you walk in the store to buy stuff?

Antonio Ibarra | Sep 28, 2020
Rachel Song | Sep 28, 2020

Yes

Is the store open for instore shopping now?

Alejandra Enciso | Sep 28, 2020
Slam Jam | Sep 28, 2020

Yes but you need an appointment

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Do you have a receptionist to answer the phone. I have been on hold for more than 10 plus minutes!

Lisa Hearnsberger | Sep 28, 2020
luis chavez | Sep 28, 2020

No

How much do you charge to fix iphone

Johnathan Harvard | Sep 28, 2020
Annie Nelson | Sep 28, 2020

I agree with the other comments

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Do you transfer phone numbers from one phone to another one?

Joyce Blake | Sep 28, 2020
Annie Nelson | Sep 28, 2020

They used to.

Can you return a Bluetooth speaker, today is the 14th day I’ve had it and have been too busy to go return it. Only used it once so far

Austin Dean | Sep 29, 2019
Brian Russell | Sep 29, 2019

Yes but todays the last day

Do they carry surveillance video?

Jim Miller | Sep 29, 2019
Damone Franklin | Sep 29, 2019

Yes they do.

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do you have mobile controllers for the iphone

Gabriel Angel | Sep 29, 2019
Kevin | Sep 29, 2019

They do, they run around 40 bucks.

Does Best Buy carry Lenovo cumputer chargers by Epik?

Reloaded Cannon Alt | Sep 29, 2019
T.J. O'Rourke | Sep 29, 2019

Call the store

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do you carry the Nokia 3310 cell phone .

janett rogers | Sep 29, 2019
T.J. O'Rourke | Sep 29, 2019

Call the store and find out...

Does best buy carry s3, cell phone battery in store

J Arzola | Sep 29, 2019
Shalaman Rogers | Sep 29, 2019

I dont think they do check online and if its not there maybe target has it

What kind of earbuds are the best to get loud and battery last all day

Bradley Strain | Sep 29, 2018
Bradley Strain | Sep 29, 2018

Alright then thank you

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Do u have prepaid iPhones used or not here for virgin Mobile

Marissa Glover | Sep 29, 2018
AL | Sep 29, 2018

I don't believe so.

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Can they repair gaming consoles?

Elias Salcedo | Sep 29, 2018
Briana Robago | Sep 29, 2019

No we do not. Unless you have a prior service plan with Geek Squad

Can i sell my tv

Moe Jiggythenu | Sep 29, 2018
Arthur Bandeka | Sep 28, 2020

Do you replace L I pad batteries at your location.,if you do what is estimate

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