Bank of America (with Drive-thru ATM)

Stacy Radcliffe

DONT GO TO THIS BRANCH, THERE IS A SUSPICIOUS GUY HANGING AROUND THERE. HE SEEMS INNOCENT, BUT NOT EVEN USING THE ATM. DAYS LATER, SOMEONE TOOK OUT MONEY OUT MY ACCOUNT IN BUENA PARK, AND 17TH AND SANTA ANA WEIRD PLACES, I KNOW I DIDNT GO TO AT ALL. THEY LOOK FOR BRANCHES THAT ARENT BEING MAINTAIN REGULARLY.

Hunter Stevens

Literally everytime I come to this bank there is something wrong with the system I just moved here and this is just one reason why no one cares about Lancaster

Elitist Jerk Anon

The “Manager” told me to come back because they were going to lunch. I explained i too was on my lunch, no effort to help me was even attempted. Poor service. Lousy help. the ATM is the best employee there. I feel for any tellers that want to excel because their reputation is tainted and they will never reach goals with a management staff as incompetent as this one.

Richard Marrs

We came in to do an electronic transfer to our grandson to his HSBC international dollar account in Bahrain. After a 1 1/2 hour trying the bank manager could not do the transfer and said there was no way it could be done. So we drove over to US Bank where we also have large accounts and the electronic transfer was completed in 10 minutes. Strangely and Ironically the transfer was completed through the intermediary international bank named Bank of America. We have huge accounts at both banks and we will be moving all our assets to US Bank where they have a direct relationship with Fidelity Funds and our money can be invested into NO LOAD FUNDS. I feel sorry for the local Bof A manager because they have cut her staff to the bone. B of A will be losing big accounts because they refuse to invest in their local human personel. These employees are the public face of the company and B of A is asking Herculian efforts by the local branch people. I see a dim future for those wishing to advance at the local branch level. This is very sad for all.