Shoe Dept. Encore

Category: Shoe store in Fort Worth, Texas

Address: Hulen Mall, 4800 S Hulen St #1005, Fort Worth, TX 76132, USA

Phone: +18173709433

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Francisco Tovar

Aug 25, 2022

They have all kinds of shoes and at a very good price

David “Lost highway” Varley

Jul 23, 2022

Decent selection and fair prices.I was only looking for a pair of sneakers for trail walking and not the latest over rated Nike. The fact that it's at a mall means plenty of parking.

Gabriela Lima

May 25, 2022

Bad bad attitude from this person, she said her name is Renee, but had no name tag. Very disrespectful, does not look you in the eyes, talks bad about the customer in their backs, does not even listen to my actual complaint… total disaster. I really don’t know why this type of people work in customer service.

Sidney Taylor

May 2, 2022

No sales. A little expensive

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Aug 29, 2022
Shoe Dept. Encore | Aug 29, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 29, 2022
Shoe Dept. Encore | Aug 29, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 29, 2022
Shoe Dept. Encore | Aug 29, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Can an item purchased at a SHOE SHOW MEGA location be returned to a SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. Encore | Aug 29, 2022
Francisco Tovar | Aug 29, 2022

Yes you can

Do they have uggs slides?

Christina Velazquez | Sep 28, 2020
S. Thornton | Sep 28, 2020

I haven't seen Uggs brand in that shoe store.

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