Pro Hail and Dent Repair

No. Totally separate company.

Usually hail damage, minor fender benders (excluding bumpers), shopping cart dings. If they are shallow dents, those are usually good candidates. If the dent is too deep, and the metal has been stretched, we may not be able to restore it 100%.

Absolutely not! Some cowboy outfits might do this because they don't know how to properly repair dings and dents. It's very rare to make holes to do PDR. In some cases, the repair is not possible with PDR, and we'll recommend you see a regular auto body shop/

You don't have to, although it’s quite common for dents to be more visible once the car is cleaned up. If it’s coming in for PDR, we recommend an exterior hand wash at a minimum. If PDR is performed on a dirty car, chances are you may discover more dents that need fixing once you have it cleaned, resulting in more repairs needing to be made.

You are more than welcome to try and do it yourself. After all, YouTube is full of DIY videos claiming you can do stuff yourself. However, you probably won't be happy with the result, and you'll spend hours messing with it. Not only that, when you do bring it to us, it might cost more to repair than if you'd brought it to us in the first place.

We are close to Frankford Rd and Preston Rd, just south of the President George Bush Turnpike. Our address is in Dallas, but we are very close to Plano. If exiting at the turnpike, take the Preston Rd exit, going south until you get to Frankford Rd. Head east until you reach Davenport Rd, then turn right, heading south. We are on the right (west) wide of the road. When you see the Gymnastics Place (17815 Davenport Rd), get ready to slow down. We are just past their building.

Yes, a lot of work we do here at our location on Davenport Rd is to do with insurance claims. We get a lot of hail in the Plano/Dallas area every year, so insurance companies are very familiar with what is needed to fix your vehicle. We take pictures and videos and send to the insurance company and even have them come to our shop to see the finished result.

We use PDR specific metal rods of all shapes and sizes to slowly "massage" out the dent from the backside of the damaged panel

It depends on the extent of the damage. Nickel size dents in an accessible area can be repaired in a matter of minutes, a larger deeper dent on a body line could take hours. If you have a lot of hail damage, it could be a day or so.

PDR stands for Paintless Dent Repair.

Ever hear the saying “Image is everything”? Most people judge a car by its appearance. If it looks good they assume it has been well taken care of. Used car dealers and wholesalers know this. They also know what they spend on PDR will make them many times over what they spend, and will help them sell the car quicker. If you’re selling your car, PDR is one of the best ways to get top dollar, more interested buyers, and a quicker sale.

Yes. We offer discounts for multiple dents. If you have more than one minor dent on a panel, we can generally include those dents for very little extra depending on the sizes and number of dents. If your car has a lot of minor dents, we offer a per car price that is very reasonable.

No, we don’t. There are too many quality problems with the quick mobile paint repair systems. If your vehicle needs paint work, I’ll be happy to refer you to a quality paint shop in your area.

No. The most important factors in determining if a dent can be repaired by PDR are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep. On the other hand, some dents that are as small as a dime but very deep, cannot be fixed using PDR because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep. The most common dents fixed are from hail damage and are the size of a golf ball and under. 95% of minor dents can be repaired. About 5% of minor dents can’t be fixed due to depth or location. Areas such as some quarter panel opening lips, some forward areas of heavily braced hoods, or the very edges of some panels are examples of bad locations.

Absolutely not. Once a dent has been removed properly with PDR, it never comes back. Most dents repaired conventionally develop a ring around the dent, or sand scratch marks 3 – 6 months after the repair. This is never the case with properly performed PDR.

On minor dents, in most cases yes. The deeper the dent, the more difficult it is to repair. Even on larger dents, once we’re done, most people are amazed at the results. We always explain in detail, how your dent will look before any work is started.

No. Today’s factory paints are very flexible and will not be damaged in any way by this process. PDR is the only way to repair a dent and still keep your factory paint. If there was damage to the paint caused by hail, then we're not going to be able to repair existing paint damage.

The most important benefit is quality. This method is the closest you can get to the dent never happening in the first place. No grinding, bondo, fillers, or primers are needed because your original factory paint is not disturbed. There are no problems with filler or paint shrinkage months after the repair as is typical with most body shop repairs. Cost is also a major benefit of PDR. Time savings is yet another advantage. That same dent can be fixed in less than an hour. A body shop will take 3 – 5 days or longer.

Paintless dent repair repairs a dent in "reverse" that is, from the opposite side of the panel. Pros ? Fixes your dent with zero dirt, fish eyes, human error, etc in your paint. CONS ? None other than if your damage is so extensive you need to go to a bodyshop anyway. Jack is a "PHD" in pdr. If your damage can be fixed by that process, stop looking, you can't do any better than here. I sell PDR and have my own shop, I know what I'm talking about. You have found your shop.