One-Stop Career Center

D V

I’ve had 4 career coaches and it’s been 5 months and still no training program. They go back and forth with me and the training provider but to no avail!! I call and email but it’s so hard to get ahold of anyone… I would not get your hopes up.. this place is a lie

Auntee Mimi

One stop …. Should be called PLEASE STOP …. PLEASE STOP misleading and deceiving honest people into the thinking they are going to get assistance with going to school to advance their lives!!! This place is a joke! I did EVERYTHING I was supposed to do to start CLD school ( physical , drug test , signing forms etc) just to get a call, the day before I was scheduled to start school stating my coach is no longer with the company and the ball was dropped and my start dat would be pushed back two more weeks… smh …. Once again I do everything within my control to ensure I start school on 9/6 …. And what does ONE STOP do …. they change the requirements 3 days prior to my start date and now I am UNABLE to start school ONCE AGAIN !!! No one really wants to help you get assistance. Your coach will continue to repeat themselves… sounding like a complete robot and these people REFUSE to see the HUMAN aspect of the situation!!! If the government is funding these JOKE of a company, you are better off taking your money elsewhere!!! Worst company EVER!!! ZERO out of TEN …. DO NOT RECOMMEND!!!

Christopher Beck

Very good. Modern facility. Friendly,knowledgeable staff

Mike M

I do not know if One Stop has a motivational issue or a training issue for their staff. I feel saddened that folks who are supposed to help you get a job and training apparently don't care about doing their job. We've had to submit the same ppwk multiple times, email multiple times, call multiple times for each step of the process. And the One Stop does not return calls or emails. To make any progress we have to physically show up every single time. It is very disheartening that when we go to the One Stop center, the One Stop staff member is usually on the phone talking to her friend complaining on how awful her job is. She speaks on the phone loudly so everyone else in the One Stop office can clearly hear (including us) that she is spending work time to make personal calls. We've been there over a dozen times, dealing with the same rep. Every time she doesn't know who we are nor why we are there. IDK if I see someone dozens of times for hours and hours...I tend to at least recognize them. The center that we are getting training from was very upset when she heard that One Stop was waiting on her after attempting to call her. This training center has 5 phone lines and LOGS every call. Guess what? One Stop never called. Apparently when One Stop says "trying to call" it means they were trying to learn how to dial their phone. For the record we've called this training center and not sure what's going on, but One Stop's phones don't work? Because unlike One Stop's claims, we get through and get a live response from the training center every single time. And yes this training center has also had to resubmit the exact same ppwk several times, because One Stop apparently never gets ppwk. The only way that this training center sends ppwk successfully is when they are on the phone with One Stop, saying I just sent it and I'm not hanging up until you open your email and confirm it's there. But that's assuming we get through to One Stop as almost all the time we get voice mail. So this is 4 months in. If One Stop continues to stall the window for this process will expire and we'll have to start all over again. I strongly suspect that the One Stop center is graded on how many folks give up or are denied training. That's the only explanation I can think of why this place does everything they can to stymie extremely qualified folks who want to work. Is there any chance we can get the One Stop's rep job? If all I have to do is make personal calls all day and get paid, I'll gladly show up. Heck I might even process ppwk, and make work related calls. We've also tried getting a different case worker but we were unsuccessful. I really hope that someone in a position to provide motivation or training of their staff manages to read this...but I'm not holding my breath. We just want to have One Stop do their job, please.