Reliable RV

darrell labarge

I went to this dealer with a deal in place we drove 550 miles, the day before we went to check out the unit it was brand new the interior had horrible problems the dealership couldn't have looked at it no way they should have tried to sell it they wanted us to wait around but no way those issues could be fixed in a timely manner ... they wouldn't pay for our extra stay ,then Wes tried to say it was our fault please don't deal we this dealership

Ann LaBarge

We live in Indiana and headed to Reliable Rv which is over 500 miles away. We were towing our travel trailer which we were trading in for a 2023 Thor Windsport 31c. We already had a deal and were planning to close the deal today at 3:00pm. Our salesman Robert and the general manager Franklin assured us the motor home was ready for pickup. We got to Springfield a day early and went to check out the rig. The outside was beautiful, inside was another story. There was at least 6 issues with wallpaper coming off or all crinkled. The wall by the bathroom had nails sticking out and wasn’t probably connected. We realize there can be issues but even when we brought them up they weren’t addressed. Franklin said it could take a few days and even then not all the issues would be fixed. We already spent over $600 on gas and campgrounds and had no set time when the motor home would be done. We would never recommend Reliable Rv.

Dan Hamm

We brought our new rig home today and had a great experience with everyone that we dealt with at the dealership. This is our first travel trailer purchase and Dalton (our sales rep) was very easy to work with and answered all of the questions we had and really worked hard to get us the deal that we needed to justify the purchase. Ed was our consultant during the unit review / inspection and showed us the ropes. Great guy and he’s a hoot as well. We visited 8 or 9 RV lots looking for the perfect travel trailer for us and hands down got the best deal and best customer service from Reliable than any of the other dealerships could offer. Highly recommend that you start your RV search here.

Thereasa Bond

We had problems with our stairs while on a trip. They were nice enough to fit us in and luckily they had the parts and could fix them. Thanks to John!