SERVPRO of Cheviot and Cleves

Sherry Nicole

Poor service & questionable business practice

Brad Bell

They get the job done.

Mike Cappel

I called the office to report water in my basement and sewer backup and Kevin was at my house in less than an hour. He and his crew did a great job with the cleanup, sanitizing and drying. They came many times afterward to take moisture readings until the woodwork was all dry. They did a great job for me and I highly recommend Serv Pro of Cheviot/Cleves.

Jason

Just do it yourself or look elsewhere but do not let your insurance use these guys for your remediation. They come out, have you sign papers without telling you how much it will cost then stuff you with the bill. 2500 dollars for.. -4 hours of removing flood damage materials -6 humidifiers for less than 24 hrs (way way wayyy overkill for a small basement) which were unprotected by gfci by the way. Seems to me if you specialize in flood damaged homes you would want your equipment protected as well as the people still living in the home but hey you do you. -didn’t even remove all of said materials. Like really you guys couldn’t be bothered to remove the carpet track? Or what about the soaking wet cloathing items I specifically asked to be removed. -Your guys are working around my house shirtless. Maybe I’m old school but that is unprofessional in my book. -it’s not like these guys unclogged the drain or had to work in wet conditions. -I could go on but for the sake of the review I think you get the point. So thanks, take your 2500.